2002 Ford Mustang Body and structure Problems
- Complaints
- 10about this part
- Share
- 8%of 118 total for the year
- Median mileage
- 114,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 10 complaints about the body and structure of the 2002 Ford Mustang, 8% of the 118 complaints for this model year. Where a mileage was given, the median is 114,000 miles. 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The rear window got broken and when to be replaced was told the roof has a manufactured default. Ford is not wanting to fix it and are passing me around to different people, because no one wants to take responsabiliy for it, my warrenty, is out by one month and so they say to bad for you. I can not get new rear window , because window man says it will not be properly installed,over the ridges in the metal, and may not seal and come loose. (nothing has been done to fix it, I am waiting on a call from Ford for three days.)”
NHTSA complaint #10128930, filed 2005-07, 14,734 miles“My wife was pulling in to the drive way on her way from doing some errands a drive of less than 5 miles and its a rural road where you cant drive more than 30 miles an hour when she smelt like something was burning. She checked the gauges and everything seemed fine and then saw smoke coming off the hood. She only had time to park the car and get off as the whole engine bay got engulfed in flames.the fire fighters arrived and were able to control the fire from spreading but the front half of the car was totally destroyed.”
NHTSA complaint #10609977, filed 2014-07, 148,000 miles“Last summer I purchased a 2002 Mustang convertible. I noticed that one of the rock chips in the hood was starting to peel. I took the car to a local dealership for an estimate on fixing it. The body man looked up a TSB and printed it out for me. It was the bulletin on sheet metal primer. Seems the mfg used the same primer on the composite parts and as a result the paint is peeling off the entire hood. I contacted a Ford executive and was told that Ford would repaint my hood when it started to rust. My only question is........when do composite parts rust? …”
NHTSA complaint #10151647, filed 2006-03“While driving at 45 MPH the hood separated and flew over the top of the car. Into traffic almost causing a accident. The top panel flew off while the hood remained latched to the car.”
NHTSA complaint #10499298, filed 2013-02“Micro checking of paint on horizontal surfaces of the vehicle, specifically hood, leading edges of roof line, and trunk lid spoiler area. Ford refuses to fix the problem or offer any typwe of compromise,via customer complaint phone line supplied in owners manual.stimate recieved on november 08, 2003 is approximately $750.00.”
NHTSA complaint #10045786, filed 2003-11Related service bulletins
- 10013081Oct 1, 2002Convertible top lifts unevenly.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 6 | 7% |
| 2022 | 5 | 10% |
| 2021 | 1 | 2% |
| 2020 | 6 | 5% |
| 2019 | 9 | 6% |
| 2018 | 15 | 8% |
| 2017 | 41 | 15% |
| 2016 | 28 | 7% |
| 2015 | 45 | 10% |
| 2014 | 17 | 5% |
| 2013 | 8 | 3% |
| 2012 | 23 | 5% |
| 2011 | 10 | 2% |
| 2010 | 17 | 7% |
| 2009 | 6 | 3% |
| 2008 | 15 | 4% |
| 2007 | 51 | 8% |
| 2006 | 30 | 7% |
| 2005 | 56 | 8% |
| 2004 | 4 | 3% |
| 2003 | 4 | 3% |
| 2002 | 10 | 8% |
| 2001 | 6 | 3% |
| 2000 | 18 | 6% |
| 1999 | 9 | 4% |
| 1998 | 8 | 3% |
| 1997 | 5 | 3% |
| 1996 | 10 | 4% |
| 1995 | 19 | 3% |
| 1994 | 14 | 4% |
| 1993 | 6 | 6% |
| 1992 | 3 | 4% |
| 1991 | 2 | 3% |
| 1990 | 4 | 5% |
| 1989 | 8 | 7% |
| 1988 | 3 | 3% |
| 1987 | 1 | 3% |
| 1986 | 1 | 3% |
Other parts of the 2002 Ford Mustang
22 complaintsAir bags
20 complaintsVehicle speed control
15 complaintsSeat belts
13 complaintsBrakes
10 complaintsElectrical system
9 complaintsFuel system
9 complaintsTires
8 complaintsTransmission and drivetrain
7 complaintsOther or unknown
6 complaintsSuspension
5 complaintsVisibility (wipers, defrost, mirrors)
5 complaints
← All problems reported for the 2002 Ford Mustang
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology