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SteeringPart report

2020 Ford Mustang Steering Problems

Complaints
3about this part
Share
2%of 122 total for the year
Median mileage
37,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the steering of the 2020 Ford Mustang, 2% of the 122 complaints for this model year. Where a mileage was given, the median is 37,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Mechanic confirmed internal steering rack failure. Mechanic also confirmed every front suspension component is loose/makes noise. Mechanic informed me that this specific vehicle model and year is known for this steering rack problem. I did further research after getting an over $10,000 bill and realized that this problem has been recalled but our vehicle is not included because it was only for 2022-2023 (we own a 2020). I also found MANY other people complaining online about the same problem and some of which has exact scenarios as us (all of different model years). …”

NHTSA complaint #11774271, filed 2026-10

“The contact owns a 2020 Ford Mustang. The contact stated while driving at an undisclosed speed, the contact noticed an unusual whining sound. No warning lights illuminated. In addition, the contact stated that the steering rack column was unusually loose. The vehicle was towed to the dealer where it was diagnosed with a failed steering rack column. The contact was informed that the steering rack column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. …”

NHTSA complaint #11656311, filed 2025-04, 37,000 miles

“Periodically receive indication of 1) Steering assist fault service required 2) Hill start assist not available 3) advancetrac unavailable. While these messages appear on the dash, the electric power steering system fails. This happens frequently, where there is no power steering when operating vehicle. Could be potentially dangerous while making low speed turns. The system is up to date. Local Ford service center believes the problem is the motor of the steering rack. The part is on back order with no indication of the dangerous problem being repaired any time soon.”

NHTSA complaint #11420236, filed 2021-06

Related service bulletins

Steering: other model years

YearComplaintsShare of year
202515%
202445%
2023533%
2022816%
202112%
202032%
201964%
201842%
2017114%
2016123%
2015184%
2014226%
2013104%
2012163%
2011255%
201031%
200932%
200862%
2007122%
200620%
200581%
200433%
200321%
200211%
200153%
2000134%
1999105%
1998229%
199785%
1996125%
1995305%
199493%
199344%
199257%
199123%
199034%
198911%
198844%
198713%
198516%
1984317%
1983120%

Other parts of the 2020 Ford Mustang

Electrical system
26 complaints
Transmission and drivetrain
26 complaints
Engine
25 complaints
Other or unknown
22 complaints
Brakes
17 complaints
Back-over prevention (rear camera)
12 complaints
Air bags
8 complaints
Fuel system
8 complaints
Body and structure
6 complaints
Visibility (wipers, defrost, mirrors)
5 complaints
Forward collision avoidance
4 complaints
Vehicle speed control
4 complaints

← All problems reported for the 2020 Ford Mustang

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology