2020 Honda Odyssey Electrical system Problems
- Complaints
- 173about this part
- Share
- 35%of 491 total for the year
- Median mileage
- 4,750miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 173 complaints about the electrical system of the 2020 Honda Odyssey, 35% of the 491 complaints for this model year. Where a mileage was given, the median is 4,750 miles. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My vehicle's infotainment system continually turns off. The screen goes blank for long periods of time, the system will restart multiple times while driving, and it will not function properly. I have brought it in to the dealer to be fixed multiple times and nothing helps. I feel the vehicle is not safe to drive when the infotainment console controls so much of the vehicle. The buttons on the steering wheel also are disabled when I drive and have issues.”
NHTSA complaint #11343556, filed 2020-08, 3,000 miles“We just bought our van 20 days ago, the infotainment system is failing. It intermittently shuts down when parked and while driving. The radio crackles, our model has a dvd player that sometimes doesn't work, back up camera sometimes doesn't work, bluetooth shuts off during a call. Screen shows connection lost and reboots while driving. We waited to take ownership of our van due to a recall that they was related to the infotainment system, I guess they didn't fix the problem.”
NHTSA complaint #11352496, filed 2020-09, 700 miles“I was trying to come to a stop and my car wouldn't stop. The car was shaking and I almost hit the car in front of me. Thankfully there wasn't a car to the right of me so I swerved and pulled my emergency brake. There was a light on that said brake system in orange. Thank god my twins were not with me when this happened. It's a 2020 Honda odessey with less than 8000 miles. I bought I brand new! I had it towed to the dealer and they said they haven't found anything to fix. They did keep it another 24 hours to drive it around some more to see if it happens again. …”
NHTSA complaint #11413321, filed 2021-04, 8,000 miles“New car- purchased in oct 2020 has had persistent issues with the infotainment/camera unit repeatedly going black and rebooting. Sometimes off for up to 20 minutes without access to backup camera (I live on a busy street across from an elementary school) or GPS. This happened the first time the day I drove it home from the dealer and has happened since. I have taken it to service on multiple occasions in including replacing the infotainment unit and the issue continues. This is a new vehicle. Every time I drive more than 20 minutes it starts rebooting every 15 minutes or so. …”
NHTSA complaint #11399995, filed 2021-03, 80 miles“The car is making a crackling noise from the dash broad. Took it to the dealership and the latter stated that Honda is aware of the issue and that the crackling/sparkling noise come from the speakers. He further stated that Honda is working with nhtsp on a fix. The noise accentuates when the driver steps on the brakes, but also when s/he speeds up.”
NHTSA complaint #11338423, filed 2020-07, 5 milesRelated recalls
- 20V066000Feb 6, 2020Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. The wire harness for the third row seat accessory power outlet may get…Covers: Honda Odyssey 2018–2020
Related service bulletins
- 10234629Apr 12, 2023Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop…
- 10229686Jan 3, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2020-2022 Accords, CR-Vs, Odysseys, Passports, Pilots, Ridgelines, 2020 Fits, 2020-2021 Civic…
- 10228196Dec 13, 2022Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2020-2021 Accords, CR-Vs & Odysseys with a customer complaint of the Check Engine Light (CEL) on &…
- 10227230Nov 28, 2022Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2020-2021 Accords, CR-Vs & Odysseys with a customer complaint of the Check Engine Light (CEL) on &…
- 10222075Sep 22, 2022"Service Bulletin - Audio sound will stop and No Audio Connection message appears in the audio display. NOTE: This is not related to MOST Ring break conditions." "Service…
- 10219533Aug 31, 2022Service bulletin - Audio sound will stop and No Audio Connection message appears in the audio display. Audio amplifier software error.
- 10219532Aug 23, 2022Service bulletin - On February of 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. As of August 23, 2022, the…
- 10219522Aug 18, 2022"Service bulletin - Audio sound will stop and No Audio Connection message appears in the audio display. NOTE: This is not related to MOST Ring break conditions."
- 10215485Jun 8, 2022Service bulletin - When activating the sliding door power window auto-up feature, the window rolls up halfway and then rolls back down. There could be a pinch detection software…
- 10215482Jun 6, 2022"Notice - Our records indicate that a PRODUCT IMPROVEMENT UPDATE has not been completed on this vehicle (Vehicle Identification Number [VIN NUMBER]). The date for updating…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 23 | 38% |
| 2025 | 233 | 52% |
| 2024 | 57 | 46% |
| 2023 | 31 | 30% |
| 2022 | 37 | 26% |
| 2021 | 56 | 38% |
| 2020 | 173 | 35% |
| 2019 | 223 | 22% |
| 2018 | 263 | 26% |
| 2017 | 6 | 15% |
| 2016 | 40 | 15% |
| 2015 | 28 | 14% |
| 2014 | 31 | 10% |
| 2013 | 15 | 7% |
| 2012 | 37 | 15% |
| 2011 | 66 | 28% |
| 2010 | 31 | 12% |
| 2009 | 20 | 10% |
| 2008 | 33 | 7% |
| 2007 | 63 | 8% |
| 2006 | 44 | 6% |
| 2005 | 54 | 7% |
| 2004 | 53 | 9% |
| 2003 | 81 | 9% |
| 2002 | 35 | 4% |
| 2001 | 23 | 4% |
| 2000 | 38 | 6% |
| 1999 | 110 | 21% |
| 1998 | 34 | 47% |
| 1997 | 9 | 45% |
| 1996 | 17 | 24% |
| 1995 | 25 | 26% |
Other parts of the 2020 Honda Odyssey
186 complaintsLane departure
128 complaintsEngine
71 complaintsOther or unknown
71 complaintsBody and structure
32 complaintsFuel system
31 complaintsBack-over prevention (rear camera)
23 complaintsBrakes
22 complaintsAir bags
20 complaintsTransmission and drivetrain
17 complaintsVehicle speed control
14 complaintsSuspension
10 complaints
← All problems reported for the 2020 Honda Odyssey
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology