2020 Honda Odyssey Other or unknown Problems
- Complaints
- 71about this part
- Share
- 14%of 491 total for the year
- Median mileage
- 2,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 71 complaints about the other or unknown of the 2020 Honda Odyssey, 14% of the 491 complaints for this model year. Where a mileage was given, the median is 2,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was trying to come to a stop and my car wouldn't stop. The car was shaking and I almost hit the car in front of me. Thankfully there wasn't a car to the right of me so I swerved and pulled my emergency brake. There was a light on that said brake system in orange. Thank god my twins were not with me when this happened. It's a 2020 Honda odessey with less than 8000 miles. I bought I brand new! I had it towed to the dealer and they said they haven't found anything to fix. They did keep it another 24 hours to drive it around some more to see if it happens again. …”
NHTSA complaint #11413321, filed 2021-04, 8,000 miles“The infotainment screen repeatedly freezes up. It can happen while parked as well as when driving or using the rear view camera to back up - which is the biggest safety hazard. This is very much a distraction for the driver. The only remedy is to turn the vehicle completely off, open the driver's door to shut the system off, and then restart the vehicle.”
NHTSA complaint #11298171, filed 2020-01, 8 miles“Turn signal sound indicator not audible when driving. Engine noise, open windows, radio, drown out the sound of the turn signal being on. Turn signal light indicator works but seems to be not enough to remind me to turn it off.”
NHTSA complaint #11364878, filed 2020-10, 12,324 miles“I purchased an Odyssey and within less than 2 weeks, the infotainment system started displaying problems. The system gives a loud, crackling noise over the speakers. Sometimes the audio connection will cut out with varying error messages. Other times the entire screen will go black/turn off for several minutes, completing disabling the backup camera and other functions. When the audio goes out it will also hang up/disable any goes going over android auto or bluetooth. The audio display screen for android auto will sometimes freeze. …”
NHTSA complaint #11338392, filed 2020-07, 400 miles“The infotainment system (is) started malfunctioning around 2000 miles. The screen went black and then came back on. It progressively got worse. There was crackling and static around and above the steering wheel. If system was on it went off with the crackling and if off it came on. The message on the screen says network communication lost. When off there is no GPS, no backup camera, no speed limit notice, no climate control adjustment, no radio, no clock, no anything that is part of the is. And phones do not charge when system is off. …”
NHTSA complaint #11329032, filed 2020-06, 2,000 milesRelated service bulletins
- 10215482Jun 6, 2022"Notice - Our records indicate that a PRODUCT IMPROVEMENT UPDATE has not been completed on this vehicle (Vehicle Identification Number [VIN NUMBER]). The date for updating…
- 10206649Jan 14, 2022Dealer Message - Today, January 14, 2022, Honda is announcing a product improvement campaign (PIC) for certain 2018-2020 Odyssey, 2019-2021 Passport, and 2019-2022 Pilot vehicles…
- 10206647Jan 14, 2022Service Bulletin - On February 22, 2022 the current 3G network that the vehicle connects to for services, will no longer be in-service. The Telematics Control Unit (TCU) Over the…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 20 | 33% |
| 2025 | 121 | 27% |
| 2024 | 33 | 26% |
| 2023 | 25 | 24% |
| 2022 | 23 | 16% |
| 2021 | 34 | 23% |
| 2020 | 71 | 14% |
| 2019 | 145 | 15% |
| 2018 | 149 | 15% |
| 2017 | 6 | 15% |
| 2016 | 33 | 12% |
| 2015 | 29 | 14% |
| 2014 | 37 | 12% |
| 2013 | 16 | 8% |
| 2012 | 23 | 9% |
| 2011 | 19 | 8% |
| 2010 | 26 | 10% |
| 2009 | 10 | 5% |
| 2008 | 35 | 7% |
| 2007 | 42 | 5% |
| 2006 | 48 | 7% |
| 2005 | 47 | 6% |
| 2004 | 23 | 4% |
| 2003 | 31 | 3% |
| 2002 | 27 | 3% |
| 2001 | 17 | 3% |
| 2000 | 21 | 3% |
| 1999 | 20 | 4% |
| 1998 | 2 | 3% |
| 1996 | 5 | 7% |
| 1995 | 1 | 1% |
Other parts of the 2020 Honda Odyssey
186 complaintsElectrical system
173 complaintsLane departure
128 complaintsEngine
71 complaintsBody and structure
32 complaintsFuel system
31 complaintsBack-over prevention (rear camera)
23 complaintsBrakes
22 complaintsAir bags
20 complaintsTransmission and drivetrain
17 complaintsVehicle speed control
14 complaintsSuspension
10 complaints
← All problems reported for the 2020 Honda Odyssey
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology