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Body and structurePart report

2017 Hyundai Tucson Body and structure Problems

Complaints
42about this part
Share
4%of 1,095 total for the year
Median mileage
49,125miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 42 complaints about the body and structure of the 2017 Hyundai Tucson, 4% of the 1,095 complaints for this model year. Where a mileage was given, the median is 49,125 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Frontal side was badly hit by other passing car .in a crossroadm..the vehicule was wrecked but the airbags did not deplyed. I contacted Hyundai USA and they told me to contact Hyundai pr. Created a case #3830 but the investigatro closed the case without notice or inspecting the damaged or claim”

NHTSA complaint #11338948, filed 2020-07, 22,000 miles

“Back right passenger door will not open from inside or outside. I've read online that many people with 16-17 Tucson's have had this problem. This should be a safety recall because in the case of an accident I don't know how someone could be helped out of the car without cutting the door off. You can't get in or out through that door vehicle was stationary when I noticed the problem. Problem exists whether engine is on or off.”

NHTSA complaint #11404006, filed 2021-03, 69,470 miles

“The passenger door on the driver side locked itself. Cannot be opened from either inside or outside. It is safety concern since I can't put child lock on the other passenger side just incase it locks itself too. My child is not safe”

NHTSA complaint #11402514, filed 2021-03, 33,000 miles

“The rear dirver side door will not open from the outside when unlocked. The locking mechanisim works fine, but the handle will not open the door. There is no damage to the door or the handle. Sometimes it will open from the inside but is not consistant. This is a safety hazard as I have a toddler that rides in the back seat daily. How am I supposed to quickly get him out of the car in an emergency situation if the door will not open? This is very scary to think that I couldnt remove my child from the car in an emergency. Please have Hyundai make this right!”

NHTSA complaint #11403251, filed 2021-03, 91,000 miles

“Door smart key button has broken (driver's & front passenger's door) user is unable to lock/unlock the car. User must use the beeper or key to unlock/lock the car. Went to dealership and the told me that the car has been forced by someone because is very easy to steal. Went to another place and they basically told me that the button broke from usage not by forcing it to enter the car and part is very weak. Vehicle has been indoors and other vehicles doesn't. Car company could knew the issue as the new redesigned model has a touchscreen handle to unlock.lock the car.”

NHTSA complaint #11416505, filed 2021-05, 49,125 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202623%
202562%
202422%
202343%
202251%
202123%
202032%
201972%
201882%
2017424%
201622714%
201573%
201421%
201362%
201294%
201143%
201035%
2009211%
200837%
2007812%
20061310%
20052011%

Other parts of the 2017 Hyundai Tucson

Engine
603 complaints
Transmission and drivetrain
293 complaints
Other or unknown
139 complaints
Vehicle speed control
88 complaints
Electrical system
85 complaints
Fuel system
77 complaints
Brakes
48 complaints
Engine cooling
17 complaints
Exterior lighting
15 complaints
Latches, locks and linkages
15 complaints
Air bags
10 complaints
Visibility (wipers, defrost, mirrors)
8 complaints

← All problems reported for the 2017 Hyundai Tucson

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology