2015 Jeep Cherokee Engine cooling Problems

“After a simple first required service of an oil change, the engine light came on. We learned that this engine light coming on was the result of the dealership service department performing a recall campaign service to reprogram the transmission and powertrain control modules. The campaign to reprogram the transmission control modules was completed, without our knowledge, during the time the vehicle was in for the oil change. The vehicle was brought back to the dealership twice more in two days to figure out why the engine light was coming on. …”

“Car was maintained at dealership. 1.5 years old, 31,000 miles. Last oil change and service at dealership was on 5/5/2017 with mileage of 29,056. Fire occurred on 6/10/2017. Driving 35 MPH, straight down a small hill, first got warning light that brake fluid was low, followed by ABS needs servicing, followed by many warning lights all at once. Gas pedal failed to work at that point, looked in rear view mirror, blue smoke was coming out of the car. Coasted to a dirt lot, got out, fire under drivers side front wheel area. Quickly spread to the rest of the engine compartment, destroying the car. …”

“The contact owns a 2015 Jeep Cherokee. The contact stated while driving 20 MPH, the vehicle made an abnormal grinding sound coming from the engine. The contact stated that the Service 4WD message was displayed and remained displayed. The contact stated the vehicle jerked while driving at slow speeds. The vehicle was taken to an independent mechanic where it was diagnosed with engine cooling, engine, and electrical system failures. The vehicle was not repaired. …”

“The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side window started smoking. The contact disconnected the wiring to the door. The vehicle was taken to O'Reilly, where it was diagnosed with an internal door electrical failure. The contact personally replaced the power window motor. The vehicle was repaired. The contact stated that the vehicle was experiencing hard shifts while driving. The check engine warning light was illuminated. …”

“The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at 61 MPH and accelerating, the vehicle stalled twice. The contact stated that the cabin was filled with smoke. The contact was able to pull over and open the hood and noticed the smoke near the engine. After 4 minutes, the smoke dissipated. The vehicle would be towed later. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 162,000.”