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Latches, locks and linkagesPart report

2000 Jeep Grand Cherokee Latches, locks and linkages Problems

Complaints
78about this part
Share
5%of 1,447 total for the year
Median mileage
68,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 78 complaints about the latches, locks and linkages of the 2000 Jeep Grand Cherokee, 5% of the 1,447 complaints for this model year. Where a mileage was given, the median is 68,000 miles. 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“This past winter ('07-'08), the rear driver and front passenger automatic door locks on my 2000 Jeep Grand Cherokee laredo began to make a loud quacking noise upon locking and unlocking. Also I recently discovered that these two doors must be manually locked as they no longer lock upon automatic locking with the remote or with the master control on the driver door.”

NHTSA complaint #10223699, filed 2008-04, 130,000 miles

“I am the owner of a 2000 Jeep Grand Cherokee and the door locks are failing. I have two doors that have failed and now the tailgate. I cannot possibly open the tailgate at all. The doors have to be manually opened from the inside. This is a safety hazard especially with small children. In the event of an accident, these doors and tailgate will not open. The tailgate window will not work either. Please notify me of a safety recall on this problem!”

NHTSA complaint #10350751, filed 2010-08, 75,000 miles

“Right passenger door began making a loud grinding noise when locked. Occasionally, it will not unlock automatically with the rest of the doors, and I have to reach through the front passenger side and slide the door unlocked. I have children, and this could be very dangerous if there was a situation where I needed to quickly get them out of the car.”

NHTSA complaint #10064442, filed 2004-04, 30,000 miles

“The passenger side front door lock of my 2000 Jeep Grand Cherokee failed in such a manner that the door could not be opened from the inside or the outside. This turned out to be only a inconvenience for me, however if this happens during an emergency someone could be trapped inside the car.”

NHTSA complaint #10183439, filed 2007-02, 236,093 miles

“The driver's door automatically locked, and then could not be unlocked. I drove to my local chrysler/Jeep dealer, and they said it was not a safety issue, and was not covered because the car is out of warranty. I think it *is* a safety issue, as I had to climb out through the passeneger side door, because the drivers side door could not be unlocked or opened, even with the manual unlock.”

NHTSA complaint #10104590, filed 2004-12, 58,260 miles

Latches, locks and linkages: other model years

YearComplaintsShare of year
202410%
201910%
201540%
201430%
201310%
201210%
201180%
201011%
200820%
200730%
2006252%
20051638%
200460%
200310%
200250%
200130%
2000785%
1999191%
1998182%
1997131%
1996212%
199581%
199441%
1993265%

Other parts of the 2000 Jeep Grand Cherokee

Brakes
438 complaints
Seats
180 complaints
Engine cooling
178 complaints
Transmission and drivetrain
156 complaints
Visibility (wipers, defrost, mirrors)
124 complaints
Electrical system
112 complaints
Exterior lighting
72 complaints
Fuel system
61 complaints
Air bags
59 complaints
Vehicle speed control
52 complaints
Steering
48 complaints
Engine
34 complaints

← All problems reported for the 2000 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology