2011 Jeep Grand Cherokee Latches, locks and linkages Problems
- Complaints
- 8about this part
- Share
- 0%of 1,641 total for the year
- Median mileage
- 15,839miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the latches, locks and linkages of the 2011 Jeep Grand Cherokee, 0% of the 1,641 complaints for this model year. Where a mileage was given, the median is 15,839 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“3 out of 4 door latches work. Explain how that won't be covered my warrenty expired 2.5 weeks ago. And the manager said they will not put it thru chrystler. So now I have to pay for a faulty part. Not aceptable.”
NHTSA complaint #10633221, filed 2014-09, 25,000 miles“2011 Jeep overland has a service bulletin 08-029-10. My vehicle has beenin dealership six times for liftgate not opening when it is in the heat and sun in arizona. Chrysler acknowledges this will happen when metal on hatch. Reaches 140 degrees which is equivalent to about 100 days in the southwest. Is this a safety hazard and what obligation does chrysler have? They told me to live with it in the summertime. Chrysler claims nothing can be done to repair no opening liftgate.”
NHTSA complaint #10422976, filed 2011-09, 6,678 miles“At 56000 miles, rear door drivers side lock actuator assy not working. At 59000 miles, front door drivers side lock actuator assy not working. Am I detecting a design/systems problem ?”
NHTSA complaint #10701133, filed 2015-03, 56,238 miles“The contact owns a 2011 Jeep Grand Cherokee. The contact noticed that the passenger side door would not latch. The vehicle was taken to a dealer where they replaced the door hinge. The manufacturer was notified of the failure. The current and failure mileages were 6,000.”
NHTSA complaint #10405667, filed 2011-06, 6,000 miles“The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the driver secured a child in the rear seating and shut the doors. The driver then realized that she left the key fob inside of the vehicle and the doors were locked. The contact also stated that the vehicle was designed in a manner in which the doors were not supposed to lock unless someone was seated in the driver's seat. The driver had to break the driver's window to enter the vehicle and unlock the doors. The vehicle was taken to an authorized dealer, but they could not duplicate or diagnose the failure. …”
NHTSA complaint #10456578, filed 2012-04, 6,000 milesLatches, locks and linkages: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 0% |
| 2019 | 1 | 0% |
| 2015 | 4 | 0% |
| 2014 | 3 | 0% |
| 2013 | 1 | 0% |
| 2012 | 1 | 0% |
| 2011 | 8 | 0% |
| 2010 | 1 | 1% |
| 2008 | 2 | 0% |
| 2007 | 3 | 0% |
| 2006 | 25 | 2% |
| 2005 | 163 | 8% |
| 2004 | 6 | 0% |
| 2003 | 1 | 0% |
| 2002 | 5 | 0% |
| 2001 | 3 | 0% |
| 2000 | 78 | 5% |
| 1999 | 19 | 1% |
| 1998 | 18 | 2% |
| 1997 | 13 | 1% |
| 1996 | 21 | 2% |
| 1995 | 8 | 1% |
| 1994 | 4 | 1% |
| 1993 | 26 | 5% |
Other parts of the 2011 Jeep Grand Cherokee
780 complaintsEngine
344 complaintsBrakes
331 complaintsFuel system
283 complaintsOther or unknown
136 complaintsTransmission and drivetrain
90 complaintsSteering
86 complaintsAir bags
60 complaintsBody and structure
43 complaintsExterior lighting
37 complaintsSuspension
37 complaintsVehicle speed control
37 complaints
← All problems reported for the 2011 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology