2004 Jeep Grand Cherokee Latches, locks and linkages Problems
- Complaints
- 6about this part
- Share
- 0%of 1,295 total for the year
- Median mileage
- 115,550miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the latches, locks and linkages of the 2004 Jeep Grand Cherokee, 0% of the 1,295 complaints for this model year. Where a mileage was given, the median is 115,550 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Locks failed in december of 2006. Cannot lock up the car. Dealer charged me 100.00 dollars to tell me that the unit inside the door failed. Wants 500.00 dollars to repair it. The car is a 2004 model Jeep Grand Cherokee.”
NHTSA complaint #10183464, filed 2007-02, 47,000 miles“This is my 2nd brand new Jeep Grand Cherokee I had a 1994 and now have 2004 in both vehicles after a while it seems from opening the doors wires get pinched and the electric windows start to not work properly door locks don't work properly and I think it is no coincidence it has happens to both vehicles inability to lock doors or roll the electric windows up or down is a real safety issue especially in inclement weather or inability to lock doors at times with the crime element please reply to my message asap I have had it fixed 1 time and it didn't last long I this issue needs to be…”
NHTSA complaint #10297742, filed 2010-01, 70,000 miles“Drivers door lock button would not work, rolling locks in-operable no windows work with drivers door open while in park or any door open dome light would not time out unless vehicle running drivers door closed and exit passenger door after shutting the vehicle off. Took to dealer after we had replaced the switch unit and latch to the drivers door, dealer found a broken wire in drivers door jam.”
NHTSA complaint #10425056, filed 2011-09, 115,550 miles“The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the driver's door lock system failed, which caused the instrument panel, interior lighting, and brake lighting systems to fail. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 160,000.”
NHTSA complaint #10873692, filed 2016-06, 160,000 miles“The contact owns a 2004 Jeep Grand Cherokee. Both of the front doors would not open from the outside of the vehicle. The contact stated that she had to enter the vehicle from the rear in order to open the front doors. The vehicle was not taken to the dealer for diagnostic testing. The contact stated that intermittently none of the doors would open from outside of the vehicle which forced her to enter the vehicle from the trunk. The failure mileage was unknown and the current mileage was 55,936.”
NHTSA complaint #10341782, filed 2010-07Latches, locks and linkages: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 0% |
| 2019 | 1 | 0% |
| 2015 | 4 | 0% |
| 2014 | 3 | 0% |
| 2013 | 1 | 0% |
| 2012 | 1 | 0% |
| 2011 | 8 | 0% |
| 2010 | 1 | 1% |
| 2008 | 2 | 0% |
| 2007 | 3 | 0% |
| 2006 | 25 | 2% |
| 2005 | 163 | 8% |
| 2004 | 6 | 0% |
| 2003 | 1 | 0% |
| 2002 | 5 | 0% |
| 2001 | 3 | 0% |
| 2000 | 78 | 5% |
| 1999 | 19 | 1% |
| 1998 | 18 | 2% |
| 1997 | 13 | 1% |
| 1996 | 21 | 2% |
| 1995 | 8 | 1% |
| 1994 | 4 | 1% |
| 1993 | 26 | 5% |
Other parts of the 2004 Jeep Grand Cherokee
326 complaintsVisibility (wipers, defrost, mirrors)
214 complaintsBrakes
159 complaintsSeats
149 complaintsElectrical system
144 complaintsVehicle speed control
77 complaintsSteering
73 complaintsEngine cooling
55 complaintsTransmission and drivetrain
54 complaintsFuel system
44 complaintsOther or unknown
36 complaintsBody and structure
36 complaints
← All problems reported for the 2004 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology