2002 Jeep Grand Cherokee Latches, locks and linkages Problems
- Complaints
- 5about this part
- Share
- 0%of 1,476 total for the year
- Median mileage
- 46,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the latches, locks and linkages of the 2002 Jeep Grand Cherokee, 0% of the 1,476 complaints for this model year. Where a mileage was given, the median is 46,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have a 2002 Jeep Grand Cherokee and the rear doors will not open when unlocked. Both doors will not open from the outside or the inside. I believe that it is an extreme safety hazard and an inconvenience to not be able to have passengers in the back seat. I have to have child passengers climb over the front seat. Chrysler refuses to pay for the defect.”
NHTSA complaint #10179190, filed 2007-01, 100,065 miles“This is my 4th Jeep. Here is a little background on this issue. I purchased a 2002 Jeep Grand Cherokee, the overland edition. The dealership pushed buying a used certified Jeep vehicle! They mentioned the extended warranty that would take care of any issues that the Jeep had during the last years of my ownership. I went in the dealership looking to purchase a new vehicle but they told me all the added benefits / value from buying from the used Jeep facility! The warranty: as mentioned I purchased the warranty sold by Jeep at the local dealership. …”
NHTSA complaint #10140626, filed 2005-10, 25,000 miles“I have a 2000 Jeep Grand Cherokee and my door locks are not working properly. Has there been any complaints made about this or is this just something that happened to me? What should I do?”
NHTSA complaint #10002807, filed 2003-01Latches, locks and linkages: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 0% |
| 2019 | 1 | 0% |
| 2015 | 4 | 0% |
| 2014 | 3 | 0% |
| 2013 | 1 | 0% |
| 2012 | 1 | 0% |
| 2011 | 8 | 0% |
| 2010 | 1 | 1% |
| 2008 | 2 | 0% |
| 2007 | 3 | 0% |
| 2006 | 25 | 2% |
| 2005 | 163 | 8% |
| 2004 | 6 | 0% |
| 2003 | 1 | 0% |
| 2002 | 5 | 0% |
| 2001 | 3 | 0% |
| 2000 | 78 | 5% |
| 1999 | 19 | 1% |
| 1998 | 18 | 2% |
| 1997 | 13 | 1% |
| 1996 | 21 | 2% |
| 1995 | 8 | 1% |
| 1994 | 4 | 1% |
| 1993 | 26 | 5% |
Other parts of the 2002 Jeep Grand Cherokee
486 complaintsVisibility (wipers, defrost, mirrors)
326 complaintsBrakes
179 complaintsEngine cooling
146 complaintsSeats
91 complaintsElectrical system
85 complaintsTransmission and drivetrain
58 complaintsFuel system
57 complaintsSteering
41 complaintsVehicle speed control
38 complaintsOther or unknown
35 complaintsEngine
26 complaints
← All problems reported for the 2002 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology