2016 Dodge Durango Seats Problems
- Complaints
- 5about this part
- Share
- 3%of 161 total for the year
- Median mileage
- 56,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the seats of the 2016 Dodge Durango, 3% of the 161 complaints for this model year. Where a mileage was given, the median is 56,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Srs headrest driver side triggered while vehicle was empty sitting in driveway. Retaining clips broken and damaged. In process of getting plaza Dodge in orangeburg sc to look at the part and make recommendations and they are going to contact FCA.”
NHTSA complaint #11277369, filed 2019-10, 56,000 miles“On September 4, 2026, the front passenger Active Head Restraint (AHR/headrest) in my 2016 Dodge Durango unexpectedly deployed and struck my daughter in the back of the head. The vehicle was completely stationary and parked in a parking lot after leaving her doctor’s appointment. I had started the vehicle, but we remained parked talking for approximately 1–2 minutes. There was no collision, impact, sudden stop, or other event involving the vehicle. Without any warning, we heard a very loud popping/banging sound. …”
NHTSA complaint #11762280, filed 2026-09“On August 6, 2026, at approximately 6:00 a.m., I was driving my 2016 Dodge Durango northbound to work at approximately 60 mph. It was dark and the roadway was slightly wet from overnight rain. While traveling in the left lane under normal driving conditions, I suddenly heard a loud pop and the driver’s Active Head Restraint/headrest sprung forward, striking me hard in the back of the head. The impact caused my head to be thrown forward and caused me to swerve. I immediately pulled over to determine what had happened. …”
NHTSA complaint #11755339, filed 2026-08“My wife was driving down the road when out of no where her headrest just deployed slamming into the back of her head. After examining the headrest it was clear that a plastic piece had deteriorated causing the headrest to release.”
NHTSA complaint #11426712, filed 2021-07Related service bulletins
- 11030266Mar 19, 2026Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front…
- 10187666Dec 17, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. D)
- 10187687Dec 5, 2020Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR…
- 10224067Nov 25, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C)
- 10184745Nov 25, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C)
- 10184445Nov 25, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C)
- 10224061Nov 11, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
- 10184739Nov 11, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
- 10184439Nov 11, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
- 10224074Nov 6, 2020Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR…
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 2 | 4% |
| 2019 | 3 | 2% |
| 2018 | 21 | 9% |
| 2017 | 11 | 5% |
| 2016 | 5 | 3% |
| 2015 | 91 | 18% |
| 2014 | 165 | 21% |
| 2013 | 76 | 12% |
| 2012 | 8 | 1% |
| 2009 | 1 | 8% |
| 2007 | 3 | 2% |
| 2006 | 3 | 0% |
| 2005 | 5 | 0% |
| 2004 | 4 | 0% |
| 2003 | 10 | 3% |
| 2002 | 6 | 1% |
| 2001 | 29 | 4% |
| 2000 | 32 | 3% |
| 1999 | 31 | 2% |
| 1998 | 43 | 4% |
Other parts of the 2016 Dodge Durango
53 complaintsElectrical system
40 complaintsTransmission and drivetrain
30 complaintsOther or unknown
26 complaintsEngine
16 complaintsVehicle speed control
9 complaintsAir bags
6 complaintsElectronic stability control
6 complaintsBody and structure
6 complaintsFuel system
5 complaintsSuspension
5 complaintsBrakes
4 complaints
← All problems reported for the 2016 Dodge Durango
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology