2015 Dodge Durango Seats Problems
- Complaints
- 91about this part
- Share
- 18%of 504 total for the year
- Median mileage
- 68,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 91 complaints about the seats of the 2015 Dodge Durango, 18% of the 504 complaints for this model year. Where a mileage was given, the median is 68,000 miles. 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“We were driving our 2015 Dodge Durango and we came to a stop sign. When we pulled away from the stop sign and the vehicle was in motion the safety assist headrest on the passenger side fired off without warning striking me in the back of the head. I ended up in the er and getting a ct scan and was diagnosed with a concussion.”
NHTSA complaint #11340673, filed 2020-07, 61,760 miles“I was driving home from work on a city street just exiting a roundabout going no more than 15 miles per hour and my headrest exploded forward hitting me in the back of the head. It was quite jarring. It felt like something heavy as in my back seat and shot forward hitting my drivers seat. There were no cars around me, and nothing hit my car.”
NHTSA complaint #11257508, filed 2019-09, 30,000 miles“While stopped, the active head restraint ( driver side) deployed without cause or notice. There were no injuries, but my 9 month old granddaughter was in the vehicle. Needless to say this could have been bad if we were at highway speed,or in traffic. Inspection of the headrest shows locking pin support failure ( broken plastic).”
NHTSA complaint #11144681, filed 2018-11, 38,000 miles“The front passenger headrest active head restraint safety device deployed without warning during normal driving. There was no impact, etc. , that would cause the device to deploy. The device errantly deployed. Had a passenger been in the vehicle this could have resulted in serious injury. The vehicle was not in motion. Through online research, I noted that this seems to be a common issue. But I do not see a recall on it.”
NHTSA complaint #11166622, filed 2019-01, 30,000 miles“While sitting parked in a parking spot and engine running the headrest deployed while my head was against it. There was no collision with any other vehicles or objects. It caused my head to fly forward at an accelerated rate causing neck pain and a massive headache. The noise when it deployed was extremely loud as if someone took a baseball bat to the back of the headrest. When looking inside afterwards there is broken pieces of plastic.”
NHTSA complaint #11203013, filed 2019-04, 75,900 milesRelated service bulletins
- 11030266Mar 19, 2026Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front…
- 10187666Dec 17, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. D)
- 10187687Dec 5, 2020Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR…
- 10224067Nov 25, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C)
- 10184745Nov 25, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C)
- 10184445Nov 25, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C)
- 10224061Nov 11, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
- 10184739Nov 11, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
- 10184439Nov 11, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
- 10224074Nov 6, 2020Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR…
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 2 | 4% |
| 2019 | 3 | 2% |
| 2018 | 21 | 9% |
| 2017 | 11 | 5% |
| 2016 | 5 | 3% |
| 2015 | 91 | 18% |
| 2014 | 165 | 21% |
| 2013 | 76 | 12% |
| 2012 | 8 | 1% |
| 2009 | 1 | 8% |
| 2007 | 3 | 2% |
| 2006 | 3 | 0% |
| 2005 | 5 | 0% |
| 2004 | 4 | 0% |
| 2003 | 10 | 3% |
| 2002 | 6 | 1% |
| 2001 | 29 | 4% |
| 2000 | 32 | 3% |
| 1999 | 31 | 2% |
| 1998 | 43 | 4% |
Other parts of the 2015 Dodge Durango
197 complaintsElectrical system
95 complaintsOther or unknown
47 complaintsAir bags
42 complaintsEngine
38 complaintsTransmission and drivetrain
38 complaintsFuel system
22 complaintsBody and structure
21 complaintsVehicle speed control
18 complaintsSeat belts
16 complaintsBrakes
9 complaintsSuspension
9 complaints
← All problems reported for the 2015 Dodge Durango
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology