2017 Dodge Durango Seats Problems
- Complaints
- 11about this part
- Share
- 5%of 215 total for the year
- Median mileage
- 101,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the seats of the 2017 Dodge Durango, 5% of the 215 complaints for this model year. Where a mileage was given, the median is 101,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Started the vehicle, my wife was in the passenger seat. The headrest exploded apart and hit her in the back of the head. It hit her pretty hard in the back of the head. She had a headache but no medical attention was needed. I'm hoping this does not happen to the drivers side while I am driving.”
NHTSA complaint #11621326, filed 2024-10“The driver’s side headrest deployed while I was driving. There was no warning and no impact. The headrest pushed my head forward, slamming into the back of it. This could have been a disaster, gigantic safety risk.”
NHTSA complaint #11634587, filed 2025-01“I had just parked my vehicle in my drive and turned it off. I opened my door then sat back in my seat to stretch my back, sitting straight up with my head against the headrest, before getting out. As soon as I leaned my head against the headrest it, for lack of better terms, exploded into the back of my head. It hit me with such force I was not sure what had happened as there was nobody around me that could’ve cause it. Sure enough there was no accident to cause it. I have had a headache and back pain for a week due to it.”
NHTSA complaint #11699572, filed 2025-11“The contact owns a 2017 Dodge Durango. The contact stated that while driving 20 MPH, the driver’s side headrest unexpectedly exploded. The contact stated that it felt like being struck by a ball in the back of the head. The contact had a mild headache and treated the headache with painkillers. The failure mileage was approximately 180,000.”
NHTSA complaint #11767690, filed 2026-09, 180,000 miles“While parked, the front passenger headrest split apart. The active headrest appears to have broken or deployed. The vehicle was in park. No collision. Drive seat did not deploy. Reset of headrest doesn’t not seem possible. latches appear broke. No noise when this occurred. Back seat passenger witnessed the headrest randomly split open”
NHTSA complaint #11617143, filed 2024-09Related service bulletins
- 11030266Mar 19, 2026Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front…
- 10187666Dec 17, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. D)
- 10187687Dec 5, 2020Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR…
- 10224067Nov 25, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C)
- 10184745Nov 25, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C)
- 10184445Nov 25, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C)
- 10224061Nov 11, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
- 10184739Nov 11, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
- 10184439Nov 11, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
- 10224074Nov 6, 2020Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR…
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 2 | 4% |
| 2019 | 3 | 2% |
| 2018 | 21 | 9% |
| 2017 | 11 | 5% |
| 2016 | 5 | 3% |
| 2015 | 91 | 18% |
| 2014 | 165 | 21% |
| 2013 | 76 | 12% |
| 2012 | 8 | 1% |
| 2009 | 1 | 8% |
| 2007 | 3 | 2% |
| 2006 | 3 | 0% |
| 2005 | 5 | 0% |
| 2004 | 4 | 0% |
| 2003 | 10 | 3% |
| 2002 | 6 | 1% |
| 2001 | 29 | 4% |
| 2000 | 32 | 3% |
| 1999 | 31 | 2% |
| 1998 | 43 | 4% |
Other parts of the 2017 Dodge Durango
82 complaintsElectrical system
62 complaintsEngine
28 complaintsTransmission and drivetrain
23 complaintsOther or unknown
21 complaintsFuel system
16 complaintsSteering
11 complaintsBody and structure
10 complaintsVehicle speed control
10 complaintsBrakes
8 complaintsAir bags
7 complaintsForward collision avoidance
4 complaints
← All problems reported for the 2017 Dodge Durango
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology