2014 Dodge Durango Seats Problems
- Complaints
- 165about this part
- Share
- 21%of 785 total for the year
- Median mileage
- 70,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 165 complaints about the seats of the 2014 Dodge Durango, 21% of the 785 complaints for this model year. Where a mileage was given, the median is 70,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“We were driving home from thanksgiving break on the highway when we heard a loud pop. My husband thought my daughter had thrown something at his head. We looked back and she was asleep. We turned on the lights to see what happened and we found the head test had popped out. My husband had a slight headache after but we cannot get the headrest fixed.”
NHTSA complaint #11389706, filed 2021-01, 75,000 miles“While I was driving on the freeway doing 65 MPH the driver's seat headrest deployed. It burst forward hitting me on the back of the head so hard I struggled to keep control. I was in motion, not involved in any type of impact. There was no reason for the headrest to deploy. Consumer has contacted the dealer and will be replacing the headset next week.”
NHTSA complaint #11331632, filed 2020-06, 130,000 miles“My car was parked in the garage. I went to work on monday morning and noticed my head rest was hanging open. The head rest front portion popped off from the back portion and will not go back together. The garage estimate to fix this is $900!! I think this should be taken care of by chrysler since I wasn't even driving my vehicle - it's just a faulty headrest.”
NHTSA complaint #11343639, filed 2020-08, 83,000 miles“I was simply driving between 25-35 MPH, by myself, when the passenger side headrest suddenly deployed. I thought something or someone hit my car. After looking around I noticed that it was the passenger headrest. I have no idea what caused it to activate??? Dealer says the only way to fix it is to bring it to them???”
NHTSA complaint #11363028, filed 2020-10, 130,000 miles“One day while my wife was driving with my 23 year old daughter in the front passenger seat they was sitting at a red light and the headrest burst forward hitting my daughter in the back of the head. Ever since that day she now has issues with vertigo and has dizzy spells at least 2 times a month.”
NHTSA complaint #11389462, filed 2021-01, 64,000 milesRelated service bulletins
- 11030266Mar 19, 2026Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front…
- 10187666Dec 17, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. D)
- 10187687Dec 5, 2020Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR…
- 10224067Nov 25, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C)
- 10184745Nov 25, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C)
- 10184445Nov 25, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C)
- 10224061Nov 11, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
- 10184739Nov 11, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
- 10184439Nov 11, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
- 10224074Nov 6, 2020Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR…
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 2 | 4% |
| 2019 | 3 | 2% |
| 2018 | 21 | 9% |
| 2017 | 11 | 5% |
| 2016 | 5 | 3% |
| 2015 | 91 | 18% |
| 2014 | 165 | 21% |
| 2013 | 76 | 12% |
| 2012 | 8 | 1% |
| 2009 | 1 | 8% |
| 2007 | 3 | 2% |
| 2006 | 3 | 0% |
| 2005 | 5 | 0% |
| 2004 | 4 | 0% |
| 2003 | 10 | 3% |
| 2002 | 6 | 1% |
| 2001 | 29 | 4% |
| 2000 | 32 | 3% |
| 1999 | 31 | 2% |
| 1998 | 43 | 4% |
Other parts of the 2014 Dodge Durango
259 complaintsElectrical system
149 complaintsEngine
74 complaintsAir bags
72 complaintsOther or unknown
68 complaintsSeat belts
55 complaintsTransmission and drivetrain
42 complaintsFuel system
33 complaintsBody and structure
26 complaintsBrakes
25 complaintsSteering
12 complaintsElectronic stability control
11 complaints
← All problems reported for the 2014 Dodge Durango
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology