2013 Dodge Durango Seats Problems
- Complaints
- 76about this part
- Share
- 12%of 640 total for the year
- Median mileage
- 90,738miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 76 complaints about the seats of the 2013 Dodge Durango, 12% of the 640 complaints for this model year. Where a mileage was given, the median is 90,738 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My wife was sitting in the passenger seat and got hit in the back of head by the headrest. I was driving approximately 45mph on a city street when it deployed violently for no reason whatsoever. We have never been in an accident with this vehicle so there's no reason this should have happened. It gave her a pretty good headache too.”
NHTSA complaint #11365054, filed 2020-10, 96,000 miles“The active head restraint on the passenger side deployed suddenly without warning. We were traveling on a city street at approximately 30 MPH. The passenger was hit on the back of the head and had a severe headache. There was no nor has there been any rear collision. After examining the inside of the restraint I could see broken pieces of plastic that appeared to had been keeping it together.”
NHTSA complaint #11342173, filed 2020-07, 106,530 miles“My husband was driving and the headrest popped open as if he had an accident. He was driving on a highway in the middle of a city, stayed in one lane. There was no accident or sudden stop or anything simulating an impact. The headrest hit my daughter in the head causing a headache.”
NHTSA complaint #11363998, filed 2020-10, 89,745 miles“While driving in a parking lot at aprox 15 MPH drivers side head rest exploded slamming into the back of my head causing some pain . This startled me and if in a different scenerio could have caused an accident. When dealer contacted they stated clips could of broken, and not covered by the warranty.”
NHTSA complaint #11066484, filed 2018-02, 89,000 miles“I was driving approximately 25 MPH, & slightly tapped on the brake to slow down, and my headrest deployed & popped out and hit me in the back of the head while I was driving down the road. It startled me, but also popped out hard enough to cause a headache.”
NHTSA complaint #11245922, filed 2019-08, 80,000 milesRelated service bulletins
- 10187666Dec 17, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. D)
- 10187687Dec 5, 2020Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR…
- 10224067Nov 25, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C)
- 10184745Nov 25, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C)
- 10184445Nov 25, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C)
- 10224061Nov 11, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
- 10184739Nov 11, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
- 10184439Nov 11, 2020Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
- 10224074Nov 6, 2020Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR…
- 10184752Nov 6, 2020Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR…
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 2 | 4% |
| 2019 | 3 | 2% |
| 2018 | 21 | 9% |
| 2017 | 11 | 5% |
| 2016 | 5 | 3% |
| 2015 | 91 | 18% |
| 2014 | 165 | 21% |
| 2013 | 76 | 12% |
| 2012 | 8 | 1% |
| 2009 | 1 | 8% |
| 2007 | 3 | 2% |
| 2006 | 3 | 0% |
| 2005 | 5 | 0% |
| 2004 | 4 | 0% |
| 2003 | 10 | 3% |
| 2002 | 6 | 1% |
| 2001 | 29 | 4% |
| 2000 | 32 | 3% |
| 1999 | 31 | 2% |
| 1998 | 43 | 4% |
Other parts of the 2013 Dodge Durango
290 complaintsEngine
116 complaintsFuel system
92 complaintsBrakes
76 complaintsOther or unknown
54 complaintsAir bags
42 complaintsTransmission and drivetrain
34 complaintsSteering
24 complaintsExterior lighting
18 complaintsVehicle speed control
17 complaintsElectronic stability control
14 complaintsVisibility (wipers, defrost, mirrors)
10 complaints
← All problems reported for the 2013 Dodge Durango
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology