2018 Dodge Durango Seats Problems
- Complaints
- 21about this part
- Share
- 9%of 233 total for the year
- Median mileage
- 48,525miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 21 complaints about the seats of the 2018 Dodge Durango, 9% of the 233 complaints for this model year. Where a mileage was given, the median is 48,525 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Dogs in vehicle in front passenger side and rear passenger side. Dog in front may have come in contact with switch or control back\lombar seat rest opened to fold open to rear ( sleep position ) front back rest trapped and crushed dog sleeping on rear passenger side, required emergency stop on highway to attempt to locate seat switch in order to release dog from position. …”
NHTSA complaint #11101459, filed 2018-06, 18,000 miles“There is definitely something wrong with the headrests on the durangos. I was vacuuming my seats and i used the passenger lever to push it back and the headrest on the passenger side popped out and now the clips are broke & it wont pop back in. They definitely need to look into the headrests and fix this issue.”
NHTSA complaint #11621275, filed 2024-10“The active headrest restraint deployed in the vehicle with no collision. It deployed randomly. It looks like there is a broken part inside the headrest. I just bought the car. I have complained to the dealer because it wasn't like that when I test drove it but I saw it after I bought it and was driving it home. Could have happened during the final detailing.”
NHTSA complaint #11464966, filed 2022-05“While stopped at a traffic light, the drivers side front headrest exploded forward hitting my wife in the back of the head. Upon inspection, I noticed part of the plastic hinge inside the headrest had broken or sheared off. Although it did not appear to have caused her personal injury, had this occurred while driving it very well could have caused an accident, due to the impact and loud noise.”
NHTSA complaint #11517079, filed 2023-04“The front passenger side headrest Safety mechanism deployed as I was driving down the road and upon looking at it, a piece inside is broken. when the headrest deployed, it hit my passenger in the head, pushing him forward and give him a headache it came out so hard and fast I brought the car to the dealership today, 9/3/24 they said other year, Durango have a recall, but my year is not one of them there were no warning lights.”
NHTSA complaint #11612364, filed 2024-09Related service bulletins
- 11030266Mar 19, 2026Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front…
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 2 | 4% |
| 2019 | 3 | 2% |
| 2018 | 21 | 9% |
| 2017 | 11 | 5% |
| 2016 | 5 | 3% |
| 2015 | 91 | 18% |
| 2014 | 165 | 21% |
| 2013 | 76 | 12% |
| 2012 | 8 | 1% |
| 2009 | 1 | 8% |
| 2007 | 3 | 2% |
| 2006 | 3 | 0% |
| 2005 | 5 | 0% |
| 2004 | 4 | 0% |
| 2003 | 10 | 3% |
| 2002 | 6 | 1% |
| 2001 | 29 | 4% |
| 2000 | 32 | 3% |
| 1999 | 31 | 2% |
| 1998 | 43 | 4% |
Other parts of the 2018 Dodge Durango
87 complaintsExterior lighting
56 complaintsOther or unknown
32 complaintsEngine
27 complaintsBrakes
26 complaintsTransmission and drivetrain
13 complaintsFuel system
11 complaintsAir bags
10 complaintsForward collision avoidance
7 complaintsSuspension
6 complaintsVehicle speed control
6 complaintsElectronic stability control
5 complaints
← All problems reported for the 2018 Dodge Durango
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology