2024 Ford Edge Back-over prevention (rear camera) Problems
- Complaints
- 7about this part
- Share
- 16%of 44 total for the year
- Median mileage
- 9,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 7 complaints about the back-over prevention of the 2024 Ford Edge, 16% of the 44 complaints for this model year. Where a mileage was given, the median is 9,000 miles. 1 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The rear camera is having a glitch/ dark mode and is unable to fully inspect for any safety concerns despite myself checking my surroundings. It poses a hazard because it can cause myself to damage the car when I’m trying to reverse the car to park and I can accidentally hit an animal, a structure, or a child who is on my blind spot since the camera is unable to be shown clearly. Although there were multiple attempts to restart the car, using a Microsoft rag and updated the car it has failed to be resolved.”
NHTSA complaint #11764294, filed 2026-09“The contact owns a 2024 Ford Edge. The contact stated that after shifting to reverse(R) and then to drive(D), the image from the rear-view camera was still displayed on the screen. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact had taken the vehicle to a local dealer, who was unable to duplicate the failure. The vehicle was not repaired. …”
NHTSA complaint #11694752, filed 2025-10, 9,000 miles“The contact owns a 2024 Ford Edge. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted, and a software update was performed but the issue persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rearview camera intermittently displayed a blank image. …”
NHTSA complaint #11746725, filed 2026-06, 26,000 miles“The contact owns a 2024 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that employees occasionally reported that while reversing, the center display was blank. There was no warning light illuminated. …”
NHTSA complaint #11661464, filed 2025-05, 4,700 miles“The contact owns a 2024 Ford Edge. The contact stated that while the contact's daughter was reversing, the rear-view camera seized. The contact's vehicle crashed into a vehicle that was parked behind the contact's vehicle. No injuries. In addition, the contact stated that the rear-view camera displayed a frozen image. The contact stated that the failure was not identified until after the crash. The image was still displayed on the rear-view camera display after the crash. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. No Police report was filed. …”
NHTSA complaint #11732459, filed 2026-04Related recalls
- 26V124000Mar 3, 2026Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may…Covers: Ford Edge 2021–2024, Bronco 2021–2026
- 25V315000May 9, 2025Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024…Covers: Ford Edge 2021–2024, F-150 2021–2024, Bronco 2021–2024 +14 more
Related service bulletins
- 11030282Mar 25, 2026Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
- 10247526Dec 12, 2023Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message…
Back-over prevention (rear camera): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 7 | 16% |
| 2022 | 20 | 15% |
| 2021 | 21 | 18% |
| 2020 | 13 | 4% |
| 2019 | 7 | 1% |
| 2018 | 24 | 3% |
| 2017 | 43 | 3% |
| 2016 | 30 | 3% |
| 2015 | 37 | 5% |
| 2014 | 37 | 10% |
| 2013 | 45 | 2% |
| 2012 | 9 | 1% |
| 2011 | 18 | 1% |
Other parts of the 2024 Ford Edge
9 complaintsElectrical system
8 complaintsTransmission and drivetrain
5 complaintsAir bags
3 complaintsSeats
3 complaintsEngine
2 complaintsExterior lighting
2 complaintsLane departure
2 complaintsLatches, locks and linkages
2 complaintsSteering
2 complaintsBody and structure
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaints
← All problems reported for the 2024 Ford Edge
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology