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Back-over prevention (rear camera)Part report

2021 Ford Edge Back-over prevention (rear camera) Problems

Complaints
21about this part
Share
18%of 114 total for the year
Median mileage
42,000miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 21 complaints about the back-over prevention of the 2021 Ford Edge, 18% of the 114 complaints for this model year. Where a mileage was given, the median is 42,000 miles. 1 of these say a crash was involved, according to the filers. 4 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The “fix” for the rear camera has not resolved the issue. My rear camera worked for a short time after the fix was downloaded, but then stopped working. I don’t know what to do to fix it.”

NHTSA complaint #11759598, filed 2026-08

“I received a recall letter from Ford Motor Company dated April 2022 for recall notice 22S14 / NHTSA Recall 22V151. The risk is A rear-view camera that intermittently displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash. This recall is not in the Ford or NHTSA database for my vehicle yet I have experienced this problem. The remedy is a software update which the dealer has not been able to install. A new AIPM module has been on backorder since November 19, 2021 when the previous owner experienced the same problem.”

NHTSA complaint #11475102, filed 2022-07

“The contact owns a 2021 Ford Edge. The contact stated that while reversing, the rearview camera image was distorted. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000. VIN tool confirms parts not available.”

NHTSA complaint #11664279, filed 2025-06, 42,000 miles

“The contact owns a 2021 Ford Edge. The contact had received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the local dealer and the manufacturer were contacted, and informed the contact that the VIN was not associated with the recall. The contact explained that a recall letter was removed from the manufacturer and was informed that the VIN was not associated with the recall. The contact stated that the rear-view camera experienced failure for approximately one year. The failure mileage was 29,821.”

NHTSA complaint #11715212, filed 2026-02, 29,821 miles

“The contact owns a 2021 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The contact had taken the vehicle to a local dealer, who was unable to complete the recall repair because the dealer was waiting on an Override Code from the manufacturer. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the issue but was unable to help. The contact had not experienced a failure.”

NHTSA complaint #11716288, filed 2026-02, 44,403 miles

Related recalls

Related service bulletins

Back-over prevention (rear camera): other model years

YearComplaintsShare of year
2024716%
20222015%
20212118%
2020134%
201971%
2018243%
2017433%
2016303%
2015375%
20143710%
2013452%
201291%
2011181%

Other parts of the 2021 Ford Edge

Transmission and drivetrain
38 complaintsOther or unknown
18 complaintsElectrical system
14 complaintsEngine
11 complaintsForward collision avoidance
8 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsBrakes
5 complaintsFuel system
5 complaintsVehicle speed control
5 complaintsEngine cooling
3 complaintsLane departure
3 complaintsSuspension
3 complaints

← All problems reported for the 2021 Ford Edge

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology