2021 Ford Edge Electrical system Problems
- Complaints
- 14about this part
- Share
- 12%of 114 total for the year
- Median mileage
- 26,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 14 complaints about the electrical system of the 2021 Ford Edge, 12% of the 114 complaints for this model year. Where a mileage was given, the median is 26,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The “fix” for the rear camera has not resolved the issue. My rear camera worked for a short time after the fix was downloaded, but then stopped working. I don’t know what to do to fix it.”
NHTSA complaint #11759598, filed 2026-08“Since I bought the car last year I been at the delaership more than 3 times already complaining about the screen and the two on the back of each seat . The main screen frezees all the time not allowing me to use the cameras nor GPS etc. The two at the back are 24/7 on . Dealership states Ford has no idea how to reapir the veh . That I should wait and they ignored my petitions for my warrantu amd packages information along with anything in writing . They just call .. No paperwok .”
NHTSA complaint #11546401, filed 2023-09“The vehicle was sluggish to reverse as I left my office but after I left it was operating normally to gas station about 3 miles away. I stopped at gas station to fuel up. After, I started car and it would not go back in reverse. When i shifted from park back to reverse, it moved maybe 5 . Was sputtering and clanking. I drove forward maybe 2', while sputtering, jerking, and clanking. I managed to make it home (<3 miles) and on shifting it wanted to stall, and on braking it was sputtering, jerking, and clanking with downshifting. …”
NHTSA complaint #11694073, filed 2025-10“IN feb 2022 my dash produced a pre-collision assist not avaible and also a adaptive cruise not available sensor blocked see manual. when i tried to tap the button for cruise control it would show set speed , but wouldn't let me . i called ricart ford in ohio and took it to them . they said it was the cruise control manual bracket had been damaged by outside force( a rock) and ford wouldn't fix it. Mind you I have never hit anything with this vehicle. Ricart refused todo anything so i contacted ford and they said take it to a different dealership . Took it to donley inohio they said a bird. …”
NHTSA complaint #11483247, filed 2022-09“After the over-the-air update due to the rear-camera recall, the front-facing camera no longer works after approximately 15 seconds of the car being turned on. Turn on car: front camera is fine. 15 seconds: front camera no longer turns on It is supposed to be operational under 7MPH for corners or parking.”
NHTSA complaint #11470584, filed 2022-06Related service bulletins
- 11038617Oct 14, 2026This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a…
- 11035269Jul 23, 2026Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System"…
- 11035267Jul 21, 2026Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update. The message can be…
- 11034134Jun 24, 2026Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation. The…
- 11033809Jun 9, 2026Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring
- 11031651Apr 16, 202626S09 Recall Remedy -Update to enable rearview camera image to display when in reverse after infotainment screen thermal shutdown
- 11031263Apr 2, 2026Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System…
- 11029052Feb 24, 2026Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing…
- 11029354Feb 19, 2026"25S49 Recall Remedy: -Infotainment software update to address frozen screens"
- 11028289Jan 21, 2026"Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space."
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 8 | 18% |
| 2023 | 8 | 35% |
| 2022 | 18 | 14% |
| 2021 | 14 | 12% |
| 2020 | 25 | 8% |
| 2019 | 34 | 4% |
| 2018 | 37 | 4% |
| 2017 | 27 | 2% |
| 2016 | 38 | 4% |
| 2015 | 53 | 7% |
| 2014 | 56 | 15% |
| 2013 | 854 | 35% |
| 2012 | 462 | 41% |
| 2011 | 687 | 38% |
| 2010 | 28 | 4% |
| 2009 | 17 | 7% |
| 2008 | 158 | 14% |
| 2007 | 96 | 10% |
Other parts of the 2021 Ford Edge
38 complaintsBack-over prevention (rear camera)
21 complaintsOther or unknown
18 complaintsEngine
11 complaintsForward collision avoidance
8 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsBrakes
5 complaintsFuel system
5 complaintsVehicle speed control
5 complaintsEngine cooling
3 complaintsLane departure
3 complaintsSuspension
3 complaints
← All problems reported for the 2021 Ford Edge
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology