2021 Ford Edge Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 7about this part
- Share
- 6%of 114 total for the year
- Median mileage
- 40,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the visibility of the 2021 Ford Edge, 6% of the 114 complaints for this model year. Where a mileage was given, the median is 40,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The “fix” for the rear camera has not resolved the issue. My rear camera worked for a short time after the fix was downloaded, but then stopped working. I don’t know what to do to fix it.”
NHTSA complaint #11759598, filed 2026-08“The contact owns a 2021 Ford Edge. The contact stated while driving 45 MPH, the sunroof glass exploded without impact, sending glass into the cabin of the vehicle. There was no injury sustained. The vehicle was not diagnosed nor repaired by the dealer or an independent mechanic. The contact stated that the sunroof glass was not replaced. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.”
NHTSA complaint #11611565, filed 2024-08, 50,000 miles“The contact owns a 2021 Ford Edge. The contact stated while driving 50-55 MPH, the front passenger’s side mirror detached from the vehicle. The vehicle was taken to the dealer and the contact was informed that the passenger’s side mirror assembly needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was contacted, and a case was filed but no assistance was provided. The failure mileage was 40,000.”
NHTSA complaint #11536305, filed 2023-08, 40,000 miles“The contact owns a 2021 Ford Edge. The contact stated while driving at 5 MPH and approaching a traffic light, she heard a loud popping sound. The contact looked up and noticed that the sunroof glass had shattered and the shattered pieces were beginning to fall inside the vehicle. The contact closed the shade guard and veered to the side of the road. Upon inspecting the vehicle, the contact could not determine the cause of the failure. The vehicle was taken to the dealer who informed the contact that they would need to investigate the failure. The vehicle was not diagnosed or repaired. …”
NHTSA complaint #11458331, filed 2022-03, 800 miles“The vehicles sun roof exploded/imploded while driving, the car is now at the dealership for repair. Insurance company has a claim and is involved. I tried to upload pictures but was not able to do so.”
NHTSA complaint #11495169, filed 2022-11Related service bulletins
- 11029354Feb 19, 2026"25S49 Recall Remedy: -Infotainment software update to address frozen screens"
- 11028289Jan 21, 2026"Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space."
- 11021975Aug 14, 2025Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available"…
- 11020957Jul 23, 2025For 2018-2024 Edge and 2018-2025 Mustang vehicles, if diagnostics lead to the sun visor as the causal part, a new lower level part is available (DS7Z-9904132-A). It is not…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 5% |
| 2023 | 1 | 4% |
| 2022 | 5 | 4% |
| 2021 | 7 | 6% |
| 2020 | 13 | 4% |
| 2019 | 16 | 2% |
| 2018 | 18 | 2% |
| 2017 | 21 | 2% |
| 2016 | 44 | 5% |
| 2015 | 54 | 7% |
| 2014 | 16 | 4% |
| 2013 | 40 | 2% |
| 2012 | 14 | 1% |
| 2011 | 21 | 1% |
| 2010 | 5 | 1% |
| 2009 | 3 | 1% |
| 2008 | 9 | 1% |
| 2007 | 28 | 3% |
Other parts of the 2021 Ford Edge
38 complaintsBack-over prevention (rear camera)
21 complaintsOther or unknown
18 complaintsElectrical system
14 complaintsEngine
11 complaintsForward collision avoidance
8 complaintsBrakes
5 complaintsFuel system
5 complaintsVehicle speed control
5 complaintsEngine cooling
3 complaintsLane departure
3 complaintsSuspension
3 complaints
← All problems reported for the 2021 Ford Edge
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology