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Visibility (wipers, defrost, mirrors)Part report

2012 Ford Edge Visibility (wipers, defrost, mirrors) Problems

Complaints
14about this part
Share
1%of 1,134 total for the year
Median mileage
25,250miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 14 complaints about the visibility of the 2012 Ford Edge, 1% of the 1,134 complaints for this model year. Where a mileage was given, the median is 25,250 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While driving at less than the posted speed limit, we heard an explosion from on top of the vehicle. Saw glass pieces sliding off roof. Upon visual inspection we saw the vista sunroof had exploded. The glass exploded along the perimeter of the retractable sunroof. The center of the glass was still intact and there was no visible sign of impact. Nothing hit the glass. Given the perimeter glass damage, it appears the glass was compressed inward somehow. This is a vehicle defect.”

NHTSA complaint #10638244, filed 2014-09, 41,185 miles

“Driving home on 78 from julian and heard a loud pop pulled over to the side of the road and saw that the sunroof over the back seat had exploded. Luckily the grand kids weren't the back seat the glass stay intact. Took the car to heller Ford where we both it and explained what happened. They said they have never heard of this happening before, something must hit it and it is our responsibility to pay for it. We are waiting for the glass to come so poway glass can re place it. Then we will see if Ford is going to pay for it.”

NHTSA complaint #10554184, filed 2013-11, 16,700 miles

“Driver door shows not closed, lights are on, display shows door ajar and the bell is ringing.very difficult to drive night time with the interior lights on shinning in your face. Also the display is shows request to acknowledge and to validate information regarding the door being open. The symptom is increasing every day going to 90%+ now when get in the car we start being afraid to use the car now”

NHTSA complaint #10715514, filed 2015-05, 45,000 miles

“2012 Ford EDGE limited: driving down the divided highway at about 65 MPH, with no vehicles in front/next to/ or behind me, the panoramic sunroof exploded and shattered. This was not due to any impact or collision of any type, to include debris, flying pebbles, etc. The sunroof exploded outwards, with the glass pushed upwards. Additionally, the glass was shattered in all four corners. This is a design defect, with documented recalls across many makes/models. This exact situation has happened to hundreds of other people/vehicles whether driving at highway speeds or parked. …”

NHTSA complaint #10863812, filed 2016-05, 70,900 miles

“During the night on 9/25/2012, the windshield spontaneously cracked from the lower driver's side corner extending diagonally toward the center of the window. The window was replaced by the dealer. On 7/2/12 same type of crack appeared on driver side in new windshield. On 7/21/12, a similar crack appeared on passenger side extending from the lower corner and continuing toward the center of the window. These 3 spontaneous cracks from corners occurred in about one and a half years, all happening over night and from the corners.”

NHTSA complaint #10531870, filed 2013-07, 20,217 miles

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202425%
202314%
202254%
202176%
2020134%
2019162%
2018182%
2017212%
2016445%
2015547%
2014164%
2013402%
2012141%
2011211%
201051%
200931%
200891%
2007283%

Other parts of the 2012 Ford Edge

Electrical system
462 complaints
Brakes
273 complaints
Other or unknown
177 complaints
Body and structure
168 complaints
Exterior lighting
84 complaints
Engine
60 complaints
Fuel system
47 complaints
Transmission and drivetrain
47 complaints
Latches, locks and linkages
39 complaints
Electronic stability control
28 complaints
Steering
16 complaints
Vehicle speed control
15 complaints

← All problems reported for the 2012 Ford Edge

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology