2019 Ford Edge Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 16about this part
- Share
- 2%of 773 total for the year
- Median mileage
- 21,800miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 16 complaints about the visibility of the 2019 Ford Edge, 2% of the 773 complaints for this model year. Where a mileage was given, the median is 21,800 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving my car in normal operations on the highway in indiana with all windows and sunroof closed. We were going straight, no sudden movements of the vehicle. Without warning the sunroof just blew out, from the inside out. Some of the glass landed on me, my wife and my son, but most of it was just gone. We had to cancel our vacation, did not get a refund. Looking to see what Ford says tomorrow when I take the car in, because of course this happened on a sunday when dealers are closed.”
NHTSA complaint #11405256, filed 2021-03, 7,850 miles“Windshield has distortion all the time where it messes up your eyesight and it takes a few seconds to straighten back out if your eyes hit the spot!! It has been replaced 3 times since april directly from Ford. It has been in shop since july 19 waiting for 4th windshield. It is around review mirror on both sides.”
NHTSA complaint #11240688, filed 2019-07, 15 miles“Angle of windshield creates massive reflection when driving toward the sun or bright daylight which often makes visibility impossible even with sunglasses. I've never noticed this in older vehicles which had a more vertical windshield.”
NHTSA complaint #11269736, filed 2019-10, 7,000 miles“Purchased a rental turn-in 6/29/20 from Ford dealer with 21,715 miles on it. Within 3 weeks I returned to dealer explaining windshield had a very bad distortion which extended from the left side of rear view mirror down into the field of vision while driving. This distortion is visible while vehicle is stationary or in motion. Photos submitted to Ford for warranty claim & was denied. Called Ford myself this week & was told there is no warranty program that covers this issue .. The 3 year 36k miles bumper to bumper does not cover this issue. …”
NHTSA complaint #11355328, filed 2020-09, 21,800 miles“I was driving and my moonroof (Vista roof) exploded while I was driving on the freeway and completely shattered. It sounded as if a gunshot went off and I was terrified I was being shot at. It was on a 4 lane highway with nowhere I could pull over so I continued until I got to work. The entire first panel had shattered immediately and luckily I had the fabric inside cover closed or I would have been covered in shatter glass. When the roof exploded, I was in traffic, it made me swerve in my lane with cars all around me. …”
NHTSA complaint #11449149, filed 2022-01Related service bulletins
- 11020957Jul 23, 2025For 2018-2024 Edge and 2018-2025 Mustang vehicles, if diagnostics lead to the sun visor as the causal part, a new lower level part is available (DS7Z-9904132-A). It is not…
- 10189566Mar 16, 2021Some 2019-2020 Edge vehicles may exhibit a condition where the rear wiper continuously operates. This may be due to a pinched or damaged wire in the liftgate where the harness…
- 10164508Aug 9, 2019Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in…
- 10163589Jul 22, 2019Some 2015-2019 Edge vehicles build on or before 5-Nov-2018 may exhibit snow and/or ice accumulation below the wiper blade park position, causing the wipers to have intermittent…
- 10160952May 20, 2019Certain 2019 Model Year Edge Vehicles With Adaptive LED Headlamps - Headlamp Control Module Reprogram
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 5% |
| 2023 | 1 | 4% |
| 2022 | 5 | 4% |
| 2021 | 7 | 6% |
| 2020 | 13 | 4% |
| 2019 | 16 | 2% |
| 2018 | 18 | 2% |
| 2017 | 21 | 2% |
| 2016 | 44 | 5% |
| 2015 | 54 | 7% |
| 2014 | 16 | 4% |
| 2013 | 40 | 2% |
| 2012 | 14 | 1% |
| 2011 | 21 | 1% |
| 2010 | 5 | 1% |
| 2009 | 3 | 1% |
| 2008 | 9 | 1% |
| 2007 | 28 | 3% |
Other parts of the 2019 Ford Edge
463 complaintsEngine
159 complaintsOther or unknown
76 complaintsElectrical system
34 complaintsEngine cooling
34 complaintsFuel system
32 complaintsSeat belts
22 complaintsVehicle speed control
20 complaintsWheels
20 complaintsBrakes
13 complaintsBody and structure
11 complaintsForward collision avoidance
9 complaints
← All problems reported for the 2019 Ford Edge
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology