2016 Ford Edge Visibility (wipers, defrost, mirrors) Problems

“I was driving down the road approximately 55mph and heard a loud pop that sounded like glass breaking. It was dark so I couldn't tell what happened until I got home. I found the back hatch glass had shattered. I had been using the rear wiper and defrost. I read on the internet that canada had a recall 17b39 for this concern. It was approximately 29 degrees out with light snow when it happened”

“Sunroof glass cracked for no apparent reason. One day it was fine, next day it was cracked. I took to Ford dealer and they told me $1,000 to repair and that they use 3rd party to repair. My car is still under warranty, but they said it is not covered. I did research and many others having the exact same issue.”

“I noticed the rear sunroof window has a very strange and circular crack that follows how the antenna is placed on top of vehicle. There is no impact or damage around the window or the framing surrounding the window. I discovered the damage while washing the top of the vehicle. We do not sit in the back of the car (only the 2 of us) and very rarely open the shade to allow the light into the vehicle. It was not there a couple months ago, the last time I got up high enough to wash the top. …”

“On tuesday 29 april 2020 while driving down the road and striking no bumps or potholes we observed the panoramic fixed portion of the sunroof crack from corner to corner. Nothing had struck the glass and the interior and exterior temperature were about equalized. This has caused a severe safety hazard and I am no longer driving the vehicle as I use this to transport my seven-month-old grandson and cannot trust the glass panel Ford has been contacted and has not offered any resolution to the problem”

“Between getting in my car and stopping at another errand, the first panel of my panoramic sunroof cracked from front to back, right down the middle. There was no impact point. I never heard a rock hit my car. I drove on the highway for about 30 minutes between stops. I did drive over a dip in the road but even then, I never heard it crack. The dealer suggested I place a claim with my insurance because of the cost. No one can tell me how the sunroof cracked. The car is garaged, the temperature was moderate, and I did not go from a hot environment to a cold car wash as some have suggested.”