2012 Ford Edge Body and structure Problems
- Complaints
- 168about this part
- Share
- 15%of 1,134 total for the year
- Median mileage
- 45,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 168 complaints about the body and structure of the 2012 Ford Edge, 15% of the 1,134 complaints for this model year. Where a mileage was given, the median is 45,000 miles. 3 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was on the freeway with the panoramic vista screen half open, when the plastic clips broke(parts that move the screen open/close) the vista screen slammed back as far as it could go, for a second I thought the entire glass had broken and I was in for a world of hurt! This could cause an extreme safety risk if the glass had shattered.”
NHTSA complaint #11057974, filed 2018-01, 48,000 miles“Door ajar warning comes on when door is closed. Doors won't lock, lights stay on. The door doesn't seem to be open, but I am concerned that it might open while driving. The doors not locking and lights remaining on are safety concerns when I am driving. This started happening a few months ago, and continues to occur every few days.”
NHTSA complaint #10917278, filed 2016-10, 85,000 miles“When driver's door is closed, the door ajar light is still on the display. You can slam the door hard several times before it will go off. Many times, it reappears after you begin driving. This causes a safety hazard to my family because my wife is not able to lock the doors when inside the car. (the door ajar will not allow it to be locked).”
NHTSA complaint #10713989, filed 2015-05, 31,000 miles“The driver door latch sensor went bad. It keeps saying that the door is ajar. When it is not. This is a real safety issue. For example, what if I don't close my door completely, I would expect this warning to come on. But right now the door warning is always on. So I really don't know if my door is properly closed or not. So far I am slamming my door shut to ensure that it is properly closed.”
NHTSA complaint #10682750, filed 2015-02, 39,500 miles“Typical door is ajar error message. Upon closing the door, the error message door is ajar pops up and the dome lights stay on with the chimes ringing. I also have a problem with the error message shift to park . I believe these could be related. Ford dealer replaced the switch assembly but this didn't solve my problem. This needs recalled as thousands are experiencing this saftey issue with this vehicle!”
NHTSA complaint #10816316, filed 2015-12, 21,000 milesRelated service bulletins
- 11029052Feb 24, 2026Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing…
- 10235153Apr 4, 2023For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to…
- 10177863Jul 13, 2020This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit…
- 10169994Dec 12, 2019Customer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage
- 10156863Feb 7, 2019Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without…
- 10155551Feb 7, 2019Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without…
- 10140287Jan 18, 2018Some 2011-2013 Edge/MKX, 2013 Flex/MKT vehicles built on or before 15-Jul-2013 and 2013-2014 Explorer vehicles built on or before 15-Aug-2013 may exhibit a door ajar lamp…
- 10138508Jan 18, 2018Some 2011-2013 Edge/MKX, 2013 Flex/MKT vehicles built on or before 15-Jul-2013 and 2013-2014 Explorer vehicles built on or before 15-Aug-2013 may exhibit a door ajar lamp…
- 10204994Mar 1, 2016Online automotive service information system for March 2016
- 10056292Apr 24, 2014Lincoln/ford: when all the doors are closed, the lamp for door ajar, is illuminated. Model 2011-2013 edge, flex, explorer, mkx, mkt.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 5% |
| 2023 | 2 | 9% |
| 2022 | 3 | 2% |
| 2020 | 6 | 2% |
| 2019 | 11 | 1% |
| 2018 | 20 | 2% |
| 2017 | 26 | 2% |
| 2016 | 32 | 3% |
| 2015 | 51 | 7% |
| 2014 | 17 | 4% |
| 2013 | 300 | 12% |
| 2012 | 168 | 15% |
| 2011 | 274 | 15% |
| 2010 | 13 | 2% |
| 2009 | 4 | 2% |
| 2008 | 16 | 1% |
| 2007 | 14 | 1% |
Other parts of the 2012 Ford Edge
462 complaintsBrakes
273 complaintsOther or unknown
177 complaintsExterior lighting
84 complaintsEngine
60 complaintsFuel system
47 complaintsTransmission and drivetrain
47 complaintsLatches, locks and linkages
39 complaintsElectronic stability control
28 complaintsSteering
16 complaintsVehicle speed control
15 complaintsVisibility (wipers, defrost, mirrors)
14 complaints
← All problems reported for the 2012 Ford Edge
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology