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Back-over prevention (rear camera)Part report

2020 Ford Edge Back-over prevention (rear camera) Problems

Complaints
13about this part
Share
4%of 328 total for the year
Median mileage
68,500miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 13 complaints about the back-over prevention of the 2020 Ford Edge, 4% of the 328 complaints for this model year. Where a mileage was given, the median is 68,500 miles. 1 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The rear view camera on my 2020 Ford Edge works intermittently. I found recall NHTSA ID21V011000 and called Ford, but they say this does not apply to my vehicle. The symptoms described in the recall are the same as I am experiencing. This is definitely a safety issue and I am asking that this recall be extended to include my vehicle.”

NHTSA complaint #11547760, filed 2023-10

“VEHICLE transmission while in park failed to remain and moved backward on its own. My safety was at risk as a tractor trailer pulled into rest stop and had to brake b4 colliding with the said vehicle, also if anything was behind me it could have been at risk. unknown unknown NO there was NO warning lamps or messages of this problem, however there were indications on the dashboard lights that stated Blind Spot System Fault AND Cross Traffic System Fault at 45478 miles and Prior”

NHTSA complaint #11458649, filed 2022-03

“The rear view camera glitches and the display is either blacked out or scattered. The motion sensor does not always work when this happens. I was not aware of an on coming car while backing up causing a safety risk. The screen will start glitching and become distorted while I am already backing up, making it hard to know where the objects are. There are not any warning lights to indicate a problem. I brought the car to the service center at the dealership from where I purchased it, They said I would have to pay for a new camera. …”

NHTSA complaint #11664570, filed 2025-06

“The contact owns a 2020 Ford Edge. The contact stated that the rearview camera was inoperable. There was no warning light illuminated. The local dealer was contacted and confirmed that the VIN was not under recall. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.”

NHTSA complaint #11751012, filed 2026-07, 98,000 miles

“The contact owns a 2020 Ford Edge. The contact stated that on several occasions while in reverse, the rearview camera image was black with wavy lines, and a distorted image. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.”

NHTSA complaint #11663328, filed 2025-05, 65,000 miles

Related recalls

Related service bulletins

Back-over prevention (rear camera): other model years

YearComplaintsShare of year
2024716%
20222015%
20212118%
2020134%
201971%
2018243%
2017433%
2016303%
2015375%
20143710%
2013452%
201291%
2011181%

Other parts of the 2020 Ford Edge

Transmission and drivetrain
191 complaintsEngine
52 complaintsOther or unknown
50 complaintsElectrical system
25 complaintsForward collision avoidance
21 complaintsVisibility (wipers, defrost, mirrors)
13 complaintsVehicle speed control
12 complaintsSeat belts
11 complaintsFuel system
9 complaintsBrakes
8 complaintsBody and structure
6 complaintsSuspension
6 complaints

← All problems reported for the 2020 Ford Edge

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology