2020 Ford Edge Transmission and drivetrain Problems
- Complaints
- 191about this part
- Share
- 58%of 328 total for the year
- Median mileage
- 85,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 191 complaints about the transmission and drivetrain of the 2020 Ford Edge, 58% of the 328 complaints for this model year. Where a mileage was given, the median is 85,000 miles. 2 of these say a crash was involved and 1 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Transmission assembly lost ability to operate in reverse. This happened while attempting to reverse in a public area. I had enough turn radius to get around an obstruction and drive home. While driving home, the vehicle shuttered under acceleration. There were intermittent delays in acceleration also. The vehicle would not reverse out of driveway the next day. Reverse camera engaged, but no movement. The vehicle the illuminated a message of “SHIFT SYS FAULT. Service Required”. I had the vehicle towed to a repair facility for inspection. …”
NHTSA complaint #11612696, filed 2024-09, 123,000 miles“Engine cut off while driving at highway speed in heavy dallas traffic. Required coming to complete stop to restart vehicle after crossing three lanes to reach shoulder of interstate. Dangerous. Daylight, mid day, clear weather conditions, had been driving 1.5 hours; mileage only 1,600. Dealer service dept ran computer diagnostics and no codes showed the problem. (numerous online forums have complained about this problem since back in 2005....very dangerous)”
NHTSA complaint #11398061, filed 2021-02, 1,600 miles“Power Train has failed multiple times on this vehicle. It loses power on the highway, reverses when in drive, and does not shift down to make the vehicle slow to a safe speed. This puts me and others in danger because you can not predict that or when there will be a failure that hits a person or other car. This has been taken to a mechanic and confirmed as power train failure in a 4 year old, 100K mile car. Ford claims no recalls even though the same recall exists for other makes and models of the same kind with different VINS. Has thrown multiple codes.”
NHTSA complaint #11622182, filed 2024-10, 112,590 miles“Loss of power while driving in rush hour traffic. Couldn't maintain 40mph. Had to pull into parking lot and start walking before loss of power was driving 40 MPH on city street in 60 degree weather”
NHTSA complaint #11361895, filed 2020-09, 738 miles“At low speeds 20-40 car shifts with a shudder. TSB 21-2389 was issued by Ford which describes problem I am experiencing. Took car to Ford and paid them to complete procedure per TSB. This did not correct problem and after reviewing other Ford Owners it appears or I expect my Torque Converter and/or transmission has gone bad.”
NHTSA complaint #11742204, filed 2026-06Related recalls
- 21V011000Jan 15, 2021Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles…Covers: Ford Edge 2020–2021, Escape 2020, Lincoln Corsair 2021 +2 more
- 20V550000Sep 10, 2020Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop…Covers: Ford Edge 2019–2020, Lincoln Nautilus 2019–2020, Ford Transit Connect 2019–2020 +2 more
Related service bulletins
- 11037661Sep 17, 2026This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only".
- 11035231Jul 23, 2026This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only".
- 11035099Jul 15, 2026This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update…
- 11031619Apr 26, 2026This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles. Some of the vehicles listed in the…
- 11028804Feb 9, 2026This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder…
- 11025611Nov 12, 2025Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022…
- 11025530Nov 10, 2025This article supersedes TSB 25-2351 to update the Service Procedure Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: …
- 11020999Jul 25, 2025This article supersedes TSB 24-2386 to update the Service Procedure and Part List. Some of the vehicles listed in the Model statement above may exhibit all of the following…
- 11018521May 13, 2025Some 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick…
- 10251934Mar 1, 2024During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical…
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 5 | 11% |
| 2023 | 5 | 22% |
| 2022 | 47 | 35% |
| 2021 | 38 | 33% |
| 2020 | 191 | 58% |
| 2019 | 463 | 60% |
| 2018 | 83 | 10% |
| 2017 | 148 | 11% |
| 2016 | 88 | 10% |
| 2015 | 118 | 16% |
| 2014 | 56 | 15% |
| 2013 | 160 | 7% |
| 2012 | 47 | 4% |
| 2011 | 172 | 10% |
| 2010 | 52 | 8% |
| 2009 | 21 | 8% |
| 2008 | 277 | 25% |
| 2007 | 193 | 20% |
Other parts of the 2020 Ford Edge
52 complaintsOther or unknown
50 complaintsElectrical system
25 complaintsForward collision avoidance
21 complaintsBack-over prevention (rear camera)
13 complaintsVisibility (wipers, defrost, mirrors)
13 complaintsVehicle speed control
12 complaintsSeat belts
11 complaintsFuel system
9 complaintsBrakes
8 complaintsBody and structure
6 complaintsSuspension
6 complaints
← All problems reported for the 2020 Ford Edge
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology