2020 Ford Edge Forward collision avoidance Problems
- Complaints
- 21about this part
- Share
- 6%of 326 total for the year
- Median mileage
- 26,150miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 21 complaints about the forward collision avoidance of the 2020 Ford Edge, 6% of the 326 complaints for this model year. Where a mileage was given, the median is 26,150 miles. 3 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Recently, my 2020 Ford EDGE, with 1,800 miles, displayed a warning that the pre-collision assist was not available. After completing the possible solutions indicated by the owner's manual without success, I took the EDGE into a Ford dealership. The service tech's attempt to reprogram the unit revealed the front center camera was offline. Upon further inspection, it was discovered that the bracket that held the camera and radar components of the 2020 EDGE were damaged requiring replacement. …”
NHTSA complaint #11396333, filed 2021-02, 1,800 miles“While in motion with no road traffic ahead of vehicle crash detector engages, occurred on highway straightaway. While in motion lane assist made a hard pull to the right, driver overcorrected to the left resulting in collision, occurred on highway straightaway.”
NHTSA complaint #11413263, filed 2021-04, 26,150 miles“I was on a highway going 75 and my car just slowed down and i was in front of a semi truck then the gears wouldn’t shift i was stalled in that lane everything else worked but the gears wouldn’t shift into place i got it in neutral and pushed it to the side”
NHTSA complaint #11748766, filed 2026-07“Front camera malfunction, not available. I’ve tried to reset by disconnecting the battery for over an hour. Will not reset. Every time I start my vehicle I get the warning. Cleaned the windshield and that has not helped. I have 25,000 miles on my 2020 Ford Edge.”
NHTSA complaint #11625656, filed 2024-11“When I’m driving all the sudden my braking system will say collision warning and slam the brakes on, the car pump the brakes and stop moving. It just does it at random times out of nowhere. Seems like most times I’m going at slow speed but I’m afraid I’m going to get rear ended. I’ve already taken it to Ford once and the reset code to system telling me Ford knows about this error but has not recalled it yet! This is very scary while driving and dangerous… plus I have children in the car!”
NHTSA complaint #11508688, filed 2023-02Forward collision avoidance: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 2% |
| 2022 | 7 | 5% |
| 2021 | 8 | 7% |
| 2020 | 21 | 6% |
| 2019 | 9 | 1% |
| 2018 | 4 | 0% |
| 2017 | 5 | 0% |
| 2016 | 2 | 0% |
| 2015 | 3 | 0% |
| 2014 | 3 | 1% |
| 2013 | 10 | 0% |
| 2012 | 1 | 0% |
| 2011 | 5 | 0% |
| 2010 | 1 | 0% |
| 2009 | 1 | 0% |
| 2008 | 1 | 0% |
Other parts of the 2020 Ford Edge
190 complaintsEngine
51 complaintsOther or unknown
50 complaintsElectrical system
25 complaintsBack-over prevention (rear camera)
13 complaintsVisibility (wipers, defrost, mirrors)
13 complaintsVehicle speed control
12 complaintsSeat belts
11 complaintsFuel system
9 complaintsBrakes
8 complaintsBody and structure
6 complaintsSuspension
6 complaints
← All problems reported for the 2020 Ford Edge
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology