2020 Ford Edge Seat belts Problems
- Complaints
- 11about this part
- Share
- 3%of 328 total for the year
- Median mileage
- 44,900miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the seat belts of the 2020 Ford Edge, 3% of the 328 complaints for this model year. Where a mileage was given, the median is 44,900 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The drivers seat belt retractor has failed. The car is a low mile 2020 Ford Edge. I see that Ford has a recall on the 2021 for the same problem. I replaced the very expensive part that should have not failed this early. Anything i can do?”
NHTSA complaint #11683512, filed 2025-08“3 children were in the back of the car. Child sat in the middle put seatbelt in the incorrect lock mechanisms. The seatbelt would not disconnect and it jammed. The seatbelt locked so my daughter could not loosen the seatbelt to climb out and started to panic so we had to cut it to get her out. This was a major safety concern. If this had happened in an accident my daughter would have been stuck. Why do the rear seat belts allow a person to clip in, if it won’t allow you to clip out. This is a huge concern”
NHTSA complaint #11475505, filed 2022-07“Over a dozen times, when my car sits outside in the sun on a hot day, my drivers side seat belt becomes locked in the retracted position. I am unable to use my seatbelt until my car cools down which takes appoximately 15-20 of my AC running on MAX AC. During this time, I either have to sit in my car and not drive or I have to drive without a seatbelt until it unlocks. This is a safety hazard because as a healthcare worker, I need to be able to get to my job when I need to be there. At any given time, I should be able to get into my vehicle and drive immediately with my seatbelt on. …”
NHTSA complaint #11743453, filed 2026-06“Rear center seatbelt retractor failed under normal use. The belt locks immediately and cannot be extended, making the rear center seat unusable. There is no accident or collision history. The issue developed over time and is now constant. This is a safety issue because a passenger cannot be properly restrained in that seating position, reducing available seating capacity.”
NHTSA complaint #11709616, filed 2026-01“The contact owns a 2020 Ford Edge. The contact stated that while parked on two occasions, the driver's seatbelt failed to retract and was inoperable. The contact stated that after a few attempts to pull the seatbelt, the seatbelt retracted. The vehicle was taken to a dealer where the failure could not be replicated. The contact stated that the seatbelt was kept latched when exiting the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 30,500.”
NHTSA complaint #11749253, filed 2026-07, 30,500 milesSeat belts: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 2 | 1% |
| 2021 | 2 | 2% |
| 2020 | 11 | 3% |
| 2019 | 22 | 3% |
| 2018 | 14 | 2% |
| 2017 | 7 | 1% |
| 2016 | 9 | 1% |
| 2015 | 4 | 1% |
| 2014 | 2 | 1% |
| 2013 | 7 | 0% |
| 2012 | 4 | 0% |
| 2011 | 7 | 0% |
| 2010 | 3 | 0% |
| 2008 | 2 | 0% |
| 2007 | 3 | 0% |
Other parts of the 2020 Ford Edge
191 complaintsEngine
52 complaintsOther or unknown
50 complaintsElectrical system
25 complaintsForward collision avoidance
21 complaintsBack-over prevention (rear camera)
13 complaintsVisibility (wipers, defrost, mirrors)
13 complaintsVehicle speed control
12 complaintsFuel system
9 complaintsBrakes
8 complaintsBody and structure
6 complaintsSuspension
6 complaints
← All problems reported for the 2020 Ford Edge
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology