2020 Ford Edge Other or unknown Problems
- Complaints
- 50about this part
- Share
- 15%of 326 total for the year
- Median mileage
- 2,732miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 50 complaints about the other or unknown of the 2020 Ford Edge, 15% of the 326 complaints for this model year. Where a mileage was given, the median is 2,732 miles. 3 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“There is an exhaust odor in the vehicle especially after a hard acceleration as in passing another vehicle. I took vehicle to my Ford dealer who said there were known problems reported on my model vehicle. I since found a Ford TSB 18-2057 that covers the issue, but for years 2015-2018. It appears the problem exists on the 2020 model year vehicles, too.”
NHTSA complaint #11331879, filed 2020-07, 2,300 miles“I was driving in stop and go traffic for several minutes. When we would move forward it would only be for 1 car length. I stopped, and when the engine turned back on from the auto start/stop, the car lurched forward and hit the car in front of me. I still had my foot on the break. At first I thought I had been hit from behind, because I had my foot on the break. I have seen 2 other complaints similar to mine, however, they did not result in an accident.”
NHTSA complaint #11404963, filed 2021-03, 3,165 miles“I had just entered my car and was going about 45 MPH and had gone about 2 miles when I heard a strange noise on the top of my vehicle I immediately pulled over and got out to look and noticed the whole moon roof of my EDGE had broken and was falling into my head liner. It wasn't like that when I left home and it is a new car with only 8000 miles on it. Ford refuses to pay for the new moon roof saying they don't cover glass, but I shouldn't have to pay for an obvious defect. …”
NHTSA complaint #11404242, filed 2021-03, 8,808 miles“On july 4,2020 at approx 10:15am I was driving on pa 663 highway. Out of no where, I hear this loud boom. Car in front of me kept going, car in back of me getting closer as I slow down and pull off to the side of highway. Car behind me kept going. I get out of car and find my panoramic sunroof shattered. I had the cover closed so glass was caught inside cover. I look inside cover and find nothing but shattered glass. I call Ford roadside assistance. While I wait for driver, I take pictures. Driver arrives and tows car to nearest Ford dealer which is 100 miles from my home. …”
NHTSA complaint #11338001, filed 2020-07, 907 miles“While driving on Sam Houston tollway going 65 mph, I heard a loud explosion scared me and caused me to swerve into the lane next to me narrowly missing the car next to me. I thought I had a blowout I pulled over to the side of the freeway and found it was the sunroof that exploded. This created a serious situation that could have been catastrophic.”
NHTSA complaint #11733169, filed 2026-04Related service bulletins
- 11037678Sep 22, 2026This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco…
- 11037661Sep 17, 2026This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only".
- 11035231Jul 23, 2026This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only".
- 11035099Jul 15, 2026This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update…
- 11030282Mar 25, 2026Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
- 11029921Mar 9, 2026This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco…
- 11029052Feb 24, 2026Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing…
- 11026928Dec 2, 2025Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
- 11024199Oct 1, 2025Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive…
- 11021803Aug 7, 2025Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 9 | 20% |
| 2023 | 4 | 17% |
| 2022 | 24 | 18% |
| 2021 | 18 | 16% |
| 2020 | 50 | 15% |
| 2019 | 76 | 10% |
| 2018 | 42 | 5% |
| 2017 | 84 | 6% |
| 2016 | 72 | 8% |
| 2015 | 112 | 15% |
| 2014 | 82 | 21% |
| 2013 | 427 | 17% |
| 2012 | 177 | 16% |
| 2011 | 257 | 14% |
| 2010 | 25 | 4% |
| 2009 | 10 | 4% |
| 2008 | 53 | 5% |
| 2007 | 28 | 3% |
Other parts of the 2020 Ford Edge
190 complaintsEngine
51 complaintsElectrical system
25 complaintsForward collision avoidance
21 complaintsBack-over prevention (rear camera)
13 complaintsVisibility (wipers, defrost, mirrors)
13 complaintsVehicle speed control
12 complaintsSeat belts
11 complaintsFuel system
9 complaintsBrakes
8 complaintsBody and structure
6 complaintsSuspension
6 complaints
← All problems reported for the 2020 Ford Edge
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology