2014 Ford Explorer Suspension Problems
- Complaints
- 103about this part
- Share
- 6%of 1,684 total for the year
- Median mileage
- 82,500miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 103 complaints about the suspension of the 2014 Ford Explorer, 6% of the 1,684 complaints for this model year. Where a mileage was given, the median is 82,500 miles. 8 of these say a crash was involved, according to the filers. 4 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Fractured rear toe link suspension. Husband fixed it once, less then a month later after replacing part it broke again! Not happy had my kids in the vehicle with me both times thankfully we were not hurt as we were not going very fast when the part completely snapped! Happened when I was turning the corner felt like my back tire popped out of socket!”
NHTSA complaint #11366750, filed 2020-10, 110,000 miles“I recently was driving down the highway at 70mph when my car's steering became out of control. It was like I was fishtailing on ice and the steering was loose. Thankfully I was able to brake and get into a grassy area off the side of the highway. I was able to get off the exit and drive at a slower speed. Thankfully I did not crash but was extremely close to crashing.”
NHTSA complaint #11229225, filed 2019-07, 77,000 miles“We received a recall letter concerning the rear suspension toe link. I have not driven this vehicle since receiving the letter. I do not feel safe in driving a vehicle. When can we expect a solution to a fix for this vehicle? It is very discouraging making payments on a vehicle and not feel safe in driving it. Thank you for your time.”
NHTSA complaint #10896665, filed 2016-08, 30,000 miles“My vehicle has 69k miles with only freeway driving and the struts and bearings already have to be replaced. The cost is $900 at the Ford dealership. I was told that the bearings are worn out causing problems with the struts. Anytime I would drive at low speeds you could hear a loud knocking sound. My nissan is 12 years old and it just now needed similar maintenance. Something is not right with this quality.”
NHTSA complaint #10991763, filed 2017-05, 69,000 miles“The recall 19s17 (NHTSA 19v-435) affect the rear suspension .we bring in the car today and they replace the bad parts . Now Ford service is telling me that it affect my motor and transmission mounts but I have to pay $900 to replace those . Vehicle is vibrating and shaking over 70mph . The mounts are here to minimise the vibration due to road defected , if the suspension don't do its work , and it wasn't because of the recall ... Vehicle is only 90k miles”
NHTSA complaint #11256753, filed 2019-09, 89,000 milesRelated recalls
- 21V537000Jul 15, 2021Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana…Covers: Ford Explorer 2013–2017
- 20V675000Mar 12, 2021Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of…Covers: Ford Explorer 2013–2017
- 19V435000Jun 10, 2019Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.Covers: Ford Explorer 2011–2017
- 16V245000Apr 26, 2016Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected…Covers: Ford Explorer 2014–2015
Related service bulletins
- 10232579Feb 7, 2023Certain 2011-2017 Model Year Explorer Vehicles Rear Wheel Knuckle Replacement REASON FOR THIS SUPPLEMENT Program Terms: added 21R01 and 21R02 REASON FOR PROVIDING A NO-COST…
- 10226951Nov 4, 2022Certain 2011-2017 Model Year Explorer Vehicles Rear Toe Link Replacement Under Safety Recall 21S32, some of the affected vehicles exposed to a highly corrosive environment where…
- 10208271Feb 18, 2022This program provides a no-cost, one-time repair (if needed) to the rear wheel knuckles for six (6) months from the Repair Order (RO) opening date for field service actions 21S32…
- 10189755Mar 19, 2021Certain 2013 through 2017 Model Year Explorer and Police Interceptor Utility Vehicles that are Registered or Sold in Certain States/Provinces; Rear Toe Link Ball Joint Inspection…
- 10189760Mar 8, 2021Certain 2013 through 2017 Model Year Explorer and Police Interceptor Utility Vehicles that are Registered or Sold in Certain States/Provinces Rear Toe Link Ball Joint Inspection…
- 10176938Jun 5, 2020For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service…
- 10166446Sep 12, 2019This SKU is a Suspension Lateral Link. The customer communication requested return of unsold inventory to revise the design similar to the OEM supercession associated with…
- 10144953Aug 10, 2018Certain 2013-2017 Model Year Police Interceptor Utility Vehicles - Rear Suspension Toe Link Replacement
- 10140336Jan 31, 2018Certain 2013-2016 Model Year Police Interceptor Utility Vehicles - Rear Suspension Toe Link Replacement
- 10138537Jan 31, 2018Certain 2013-2016 Model Year Police Interceptor Utility Vehicles - Rear Suspension Toe Link Replacement
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 3 | 3% |
| 2024 | 3 | 14% |
| 2023 | 14 | 13% |
| 2022 | 13 | 5% |
| 2021 | 15 | 3% |
| 2020 | 36 | 3% |
| 2019 | 11 | 4% |
| 2018 | 23 | 3% |
| 2017 | 58 | 3% |
| 2016 | 73 | 3% |
| 2015 | 83 | 5% |
| 2014 | 103 | 6% |
| 2013 | 79 | 4% |
| 2012 | 22 | 3% |
| 2011 | 24 | 2% |
| 2010 | 4 | 3% |
| 2009 | 1 | 3% |
| 2008 | 3 | 2% |
| 2007 | 6 | 3% |
| 2006 | 5 | 1% |
| 2005 | 15 | 3% |
| 2004 | 37 | 3% |
| 2003 | 63 | 6% |
| 2002 | 422 | 13% |
| 2001 | 43 | 11% |
| 2000 | 62 | 7% |
| 1999 | 65 | 5% |
| 1998 | 111 | 6% |
| 1997 | 105 | 6% |
| 1996 | 97 | 7% |
| 1995 | 93 | 11% |
| 1994 | 65 | 5% |
| 1993 | 59 | 6% |
| 1992 | 60 | 9% |
| 1991 | 33 | 5% |
Other parts of the 2014 Ford Explorer
500 complaintsOther or unknown
343 complaintsBody and structure
276 complaintsEngine
198 complaintsElectrical system
100 complaintsTransmission and drivetrain
80 complaintsFuel system
72 complaintsEngine cooling
67 complaintsVisibility (wipers, defrost, mirrors)
53 complaintsAir bags
47 complaintsBack-over prevention (rear camera)
29 complaintsVehicle speed control
29 complaints
← All problems reported for the 2014 Ford Explorer
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology