2023 Ford F-150 Hybrid Problems
Compared with other Ford F-150 Hybrid years
Fewer complaints than typical for this model
21/100 0.5× a typical year · 50 = typical
- Complaint rate is 0.5× that of a typical Ford F-150 Hybrid year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 84 of its 95 complaints were filed by the end of 2025.
- Most reported problem: "Stop Safely Now" no-start / accessory power message (19 complaints, median 2,000 mi).
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 95filed with NHTSA
- Median mileage
- 11,000miles, 14 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
Sources: NHTSA records for the 2023 Ford F-150 Hybrid (complaints, recalls, investigations). Report an error
What owners report
The 2023 F-150 Hybrid draws complaints at very low mileage: most owners describe a truck that periodically refuses to start, showing a "Stop Safely Now" or "Full Accessory Power Active" message, plus a hybrid transmission that lurches forward after stopping or downshifts hard. Audio and infotainment electrical glitches, an A/C system that stops cooling on long drives, and sunroof glass breaking spontaneously round out the pattern.
- Electrical system
"Stop Safely Now" no-start / accessory power message
- 19 complaints (20%)
- median 2,000 mi at 1.0 yrs old (2 state mileage, few)
- filed 2023–2024
Owners describe parking the truck, returning, and finding it will not start while the display flashes "Stop Safely Now" or "Full Accessory Power Active," sometimes with a check engine light. Restarting repeatedly, disconnecting and reconnecting the battery, waiting 10 minutes to an hour, or using a remote app to start it are the workarounds owners found. Several say the dealer could not duplicate the fault; a service bulletin covers an intermittent no start with this message on 2023 hybrids built before November 2023. Most reports are within the first few thousand miles, and many happen after the truck has sat parked for a while.
What to check: Ask whether the truck has ever shown the "Stop Safely Now" message and whether the no-start bulletin software work has been performed; have a scan tool check for stored hybrid battery codes before buying.
2 excerpts from owner complaints in NHTSA records
“I am consistently getting an error message to stop safely now and the vehicle will not start. It is a known issue with Ford and they have promised a fix later this year. The vehicle has left my family stranded for hours at a time, with one instance in a medical emergency.”
NHTSA complaint #11546007, filed 2023-09“I purchased the truck 2 weeks ago brand new and it has a total of 570 miles on it. After not being used for one day, the truck would not start at all. I receive a warning indicating that I should stop safely now, that full power accessory mode is on and a check engine light. I connected a OBD scanner but no codes were generated. The truck should no signs of a dead battery as all electrical functioned other than starting the hybrid electric engine. …”
NHTSA complaint #11551947, filed 2023-10 - Transmission and drivetrain
Lurching forward after a stop / hard transmission downshifts
- 14 complaints (15%)
- typically at 1.5 yrs old
- filed 2023–2026
Owners report the truck jumping or lurching forward a few seconds after coming to a full stop with the brake applied, often described as feeling like being rear-ended. Others describe sudden, harsh downshifts that lock or chirp the rear tires, and some a transmission that failed to engage or shut the vehicle down while driving. Complaints mention the 10-speed transmission and an auxiliary transmission oil pump; some dealers could not reproduce the issue or said there was no fix available at the time. Reported from under 1,000 miles up to about 20,000 miles, and several owners note the downshifting appears once the truck is fully warmed up.
What to check: Test drive long enough to warm the transmission and include several complete stops and low-speed rolling stops; ask whether any transmission repairs or updates have been performed on the truck.
2 excerpts from owner complaints in NHTSA records
“My truck jumps/lurches forward after coming to a complete stop, despite the brake pedal being applied. It almost feels like I’m being rear ended. Very scary at first. It happens a few seconds after I come to a complete stop, and every time I stop. Doesn’t happen if I don’t come to a full stop.”
NHTSA complaint #11624934, filed 2024-11“This is a bran new vehicle. Power train failure indicated on screen. The transmission started jacking off leaving me with no acceleration. The truck was put in the dealership shop and repair. I picked it up about 4 weeks later. Drove it about 20 miles and the same thing happened again twice with in the 20 miles I drove. It’s back in the dealership shop been there about 3 weeks wanting on different parts then the first time they repaired it with.”
NHTSA complaint #11536817, filed 2023-08 - Other or unknown
A/C stops cooling, airflow drops on long drives
- 13 complaints (14%)
- typically at 1.6 yrs old
- filed 2023–2025
Owners describe the air conditioning gradually losing airflow and blowing warm air, typically after an hour or more of highway driving or on hot days, with some noting ice on the lines or heavy condensate underneath after it recovers. The usual workaround reported is turning the A/C off while running the fan on high for several minutes and then switching it back on. Owners also mention that a defogging side effect makes the windshield hard to clear. Reported from a few days of ownership and under 2,000 miles up to roughly a few tens of thousands of miles, usually on longer trips or in warm weather.
What to check: On a warm day, run the A/C for a solid 30 to 60 minutes during the test drive and watch for airflow dropping off; ask whether the customer service action for the heat exchanger coolant spigot has been completed.
2 excerpts from owner complaints in NHTSA records
“After driving on hwy for about 2 hours the air conditioning stops working or works intermittently. Noticed it started working again after stopping for a few minutes for highway construction but a few minutes after getting back on the road stopped working again. Evaporater may be freezing because I can hear the fan running on high but no air is coming out of vents. Not sure if TSB has been issued for this can be a safety issue as well because I cannot defog / defrost windshield or rear windows.”
NHTSA complaint #11585316, filed 2024-04“My truck is 3 days old and the ac and defrost keeps going out when driving down the road. No warnings and no codes. This is a known issue by ford on 2023 models and I demand that something is done!”
NHTSA complaint #11593780, filed 2024-06 - Other or unknown
Sunroof glass breaking spontaneously
Mentioned in 4 of 60 sampled complaints
Owners report the panoramic sunroof shattering with a loud bang while driving or even with the truck parked, with no impact or object involved. Complaints describe glass falling onto the shade or into the cabin and one owner says the dealer confirmed and inspected the breakage. Several report the noise prompted a hard braking reaction. Reported across a range of mileages, on trucks with the panoramic sunroof, in both highway and parked situations.
What to check: Inspect the sunroof glass closely for chips, star cracks or distortion around the edges and ask whether the panel has ever been replaced.
2 excerpts from owner complaints in NHTSA records
“Sunroof BLOWUP. It didn't break: IT BLOW UP. Explosion was LOUD; DISORIENTING ; CONFUSING. It put vehicle, me and passagers at risk. Reson for the glass exploding are not clear. I was doing nothing that would cause it to happen. Not a use in time of explosion. No know stressers. No weather caused reasons in happening. IT EXPLODED for no know reason.”
NHTSA complaint #11630442, filed 2024-12“I was driving down the road going around 40 mph. No vehicles around me at all and no trees overhead when my sunroof suddenly exploded. No impact whatsoever occurred prior to the explosion, I just heard a loud boom, and glass started raining onto my sunroof liner. Thankfully it was closed but my young son was extremely frightened by the incident as was I.”
NHTSA complaint #11681110, filed 2025-08
Buying note. This model year has a well-documented pattern of low-mileage electrical no-start reports and hybrid transmission behavior, so a long test drive and a check of open service bulletins and recall status are worth the effort. Ask for the service history and confirm any software or coolant-spigot service work was completed before purchase.
Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.
NHTSA recorded 95 consumer complaints for the 2023 Ford F-150 Hybrid. 14 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 11,000 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 0 recall campaigns and 22 technical service bulletins for this model year. Compared with the other 2 Ford F-150 Hybrid model years that have at least 25 complaints and are old enough to compare, this one scores 21 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system37 39%
- Other or unknown22 23%
- Engine15 16%
- Fuel system9 9.5%
- Brakes7 7.4%
- Exterior lighting5 5.3%
- Equipment3 3.2%
Also reported: Vehicle speed control (3), Lane departure (2), Steering (2), Wheels (2), Back-over prevention (rear camera) (1).
Example complaints
Electrical system: “Truck wouldn’t start (2000 miles). Dashboard had a “stop safety now” warning light as well as the check engine and battery lights on. All other electronics seemed to be working normally. After sitting all night, truck started normally and drove normally.”
NHTSA complaint #11550430, filed 2023-10, 2,000 milesTransmission and drivetrain: “I am reporting a safety-related transmission problem I experienced with my 2023 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly does not accelerate for up to 3 seconds while pressing the gas pedal, brakes either harshly or too soft at varying times, and very irregularly. …”
NHTSA complaint #11754497, filed 2026-08Other or unknown: “The axel bolt sheered off of the rear passenger side of my vehicle. I only have 10K miles on the truck. This is a common problem among F150 Powerboosts w/ max tow package. This same flaw is found in Powerboosts from 21-23. Ford needs to recall!!! Check any F150 owners forum and you’ll see the same problem.”
NHTSA complaint #11522400, filed 2023-05Engine: “my car sometimes specially when i slow down and make turns it loose power and doesn’t respond to acceleration at all i have to wait 3 to 4 seconds to respond and this happens often a tok my truck to the ford dealership serval times but always they say we didn’t find any problems with your truck and it’s very scary and dangerous if i am crossing a traffic light or a highway or passing another cars and happening there where i am gonna be in problem and more chances to crash”
NHTSA complaint #11678004, filed 2025-08Mileage when problems were reported
100% of the 14 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 2,000 and 18,000 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Recalls and investigations
NHTSA lists no recall campaigns for the 2023 Ford F-150 Hybrid in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 22 on record; the latest 10 are shown.
- 11030908Mar 31, 2026Fuel system. Certain 2021-2023 Model Year F-150 HEV Vehicles Replacement of Exhaust Gas Heat Exchanger Coolant Spigot, If Required Owner Letters
- 11026926Dec 18, 2025Fuel system, Other or unknown. Certain 2021-2023 Model Year F-150 HEV Vehicles Replacement of Exhaust Gas Heat Exchanger Coolant Spigot, If Required
- 11021209Jul 19, 2025Engine. Certain 2021-2023 Model Year F-150 HEV Vehicles Replacement of Exhaust Gas Heat Recovery Coolant Spigot In the affected vehicles, the Exhaust Gas Heat Recovery (EGHR) coolant spigot may develop a…
- 10253967Apr 16, 2024Electrical system, Other or unknown. Certain 2022 and 2023 Model Year F-150 Battery Electric Vehicles (BEV) Battery Energy Control Module (BECM) Software Update
- 10250306Feb 9, 2024Engine cooling, Transmission and drivetrain. Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost hybrid engine, 2020-2023 Explorer vehicles equipped with a 3.3L hybrid engine and 2020-2023 Aviator vehicles equipped with a 3.0L hybrid…
- 10250302Feb 7, 2024Visibility (wipers, defrost, mirrors). Some 2023 F-150 Lightning vehicles built on or after 31-Jul-2023 may exhibit DTC P2DA6 stored in the secondary on board diagnostic module C (SOBDMC). If there are no observable symptoms associated…
- 10250299Feb 1, 2024Electrical system, Transmission and drivetrain. 2023 F-150/Escape/Explorer/Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit diagnostic trouble codes (DTCs) P0A7D and/or P0DE6 and the vehicle…
- 10250298Feb 1, 2024Electrical system. 2020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the…
- 10249755Jan 12, 2024Electrical system. This article supersedes TSB 23-2317 to update the Parts List Descriptions. Some 2023 F-150 fully hybrid electric vehicles (FHEVs) built on or before 2-Nov-2023 may exhibit an intermittent no start…
- 10249484Jan 5, 2024Other or unknown, Electrical system. Certain 2022-2023 Model Year F-150 Battery Electric Vehicles Battery Monitor Sensor Replacement
Other model years of the Ford F-150 Hybrid
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 6 | 4,300 | 0 | — | — | — | Too new |
| 2025 | 19 | 3,180 | 2 | — | — | — | Too new |
| 2024 | 37 | 13,755 | 0 | — | — | Too new to compare | Too new |
| 2023 | 95 | 11,000 | 0 | — | — | 21 · Fewer | Too new |
| 2022 | 215 | 31,500 | 0 | — | — | 50 · Typical | Rising |
| 2021 | 266 | 33,000 | 0 | — | — | 56 · Typical | Rising |
All Ford F-150 Hybrid model years · Best and worst years by complaints
Frequently asked questions
What are the most common problems with the 2023 Ford F-150 Hybrid?
The 2023 F-150 Hybrid draws complaints at very low mileage: most owners describe a truck that periodically refuses to start, showing a "Stop Safely Now" or "Full Accessory Power Active" message, plus a hybrid transmission that lurches forward after stopping or downshifts hard. The issues reported most often: "Stop Safely Now" no-start / accessory power message; Lurching forward after a stop / hard transmission downshifts; A/C stops cooling, airflow drops on long drives.
How many NHTSA complaints does the 2023 Ford F-150 Hybrid have?
NHTSA recorded 95 consumer complaints for the 2023 Ford F-150 Hybrid as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2023 Ford F-150 Hybrid is reported most often?
Electrical system is named most often, in 37 complaints (39% of the total), followed by transmission and drivetrain with 34.
Has the 2023 Ford F-150 Hybrid been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2023 Ford F-150 Hybrid reported?
Among the 14 complaints that include a mileage, the median is 11,000 miles and the middle half falls between 2,000 and 18,000 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.