2013 Ford Flex Air bags Problems

“The airbag light came on and I took the vehicle to the service department and was told that the interface module part # 18a812 needed to be replaced. My vehicle has never been in a collision where the airbag deployed. My vehicle has been at the service dept for the 2 1/2 months now and no one can tell me when the part is coming and why it is not included in the restraint system warranty since it is considered an airbag module. …”

“There is a recall on the electronic power steering for certain 2013 Ford FLEX's. Recall 15s18. The manufacturer says that mine does not qualify for the but the vehicle has the same symptoms as the recall campaign. The power steering was out on my vehicle, it locked up around a curve when I was doing about 50 miles an hour. The vehicle would not turn right, I crossed a lane of oncoming traffic and hit a tree on sunday 11 18 18. I was on highway 70 in kingston tennessee, headed eastbound. …”

“We have 2 complaints about the airbags. I was driving 65mph on highway and hit a bear on front drivers side (airbag did not deploy.) repaired the car. My daughter was in a highway collision rear ended a person at 43 -45 MPH airbags did not deploy. Informed yesterday the car is a total loss. She had her glasses thrown off her face dash was pushed back, trooper and tow truck driver were shocked they didn't go off. She was not injured having concussive symptoms. We also found out that the VIN does not match the interior of the car as they were running the specs of the vehicle. …”

“The contact owns a 2013 Ford FLEX. The contact stated that while traveling 10 MPH, she became involved in a crash with another vehicle traveling 50 MPH. The air bags failed to deploy and the vehicle was destroyed. There were no injuries. The vehicle was towed to a private mechanic. The manufacturer was not contacted. The failure and current mileages were 2,400. The VIN was not available.”

“The contact owns a 2013 Ford FLEX. The contact was driving 20 MPH when another vehicle crashed into the passenger's side of the vehicle. The air bags failed to deploy and the seat belt failed to restrain the contact, who was driving at the time of the incident. The contact was thrown under the steering wheel and sustained injuries to the ribs as a result. A police report was filed. The vehicle was destroyed and towed to a salvage yard. The manufacturer was not notified of the failure. The approximate failure mileage was 9,000. The VIN was not available.”