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Visibility (wipers, defrost, mirrors)Part report

2021 Ford Mustang Mach E Visibility (wipers, defrost, mirrors) Problems

Complaints
20about this part
Share
6%of 351 total for the year
Median mileage
7,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 20 complaints about the visibility of the 2021 Ford Mustang Mach E, 6% of the 351 complaints for this model year. Where a mileage was given, the median is 7,000 miles. 2 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Requested dealer to perform recall Inadequate Front Windshield Bonding/FMVSS 212 Dealer reported our vendor did not actually perform any work on the windshield, he confirmed work was done elsewhere with a reseal so there was nothing we actually did There is no documentation supporting the reseal work was done on this vehicle.”

NHTSA complaint #11664160, filed 2025-06

“I have been trying for over one year to get the safety recall work completed. Ford tells me to contact the dealership to schedule maintenance. I contact the dealership and they refuse to schedule service and tell me they will call me when they are able to handle the request. I tried contacting ford and they told me they cannot interfere with the dealership's scheduling process.”

NHTSA complaint #11577157, filed 2024-03

“There’s a known recall. “2021 Mach-E models produced between Feb 24, 2020, and July 18, 2021, are at risk of the glass panels detaching or leaking.” But my car, a 2021 model, isn’t on the list. I just discovered that my headliner is stained and there’s a leak.”

NHTSA complaint #11734875, filed 2026-04

“Ford Dealers are refusing to complete recalls 21V712 and 21V711. To quote an e-mail from O'Meara Ford in the Denver metro area that summarizes my conversations with every other dealership, I’ve been informed that we will no longer complete the glass recalls on MACH E vehicles. Long story short Ford does not reimburse us enough money to cover these Recalls with our labor and sublet invoices, this may be why other Ford dealers are refusing to do the recalls. …”

NHTSA complaint #11474488, filed 2022-07

“There are two safety recalls for many Mach-Es including mine for the windshield and glass roof. Many owners are finding that their Ford dealer is refusing to do the recall work. I first attempted to get mine done in November 2021. My dealer says they still can't do the work. I have called 5 other dealers in the Denver area and I finally got on the waitlist for one dealer. The other dealers say they are unable to do the recall. I have talked to owners in other parts of the country that are experiencing the same refusal by their dealer.”

NHTSA complaint #11464554, filed 2022-05

Related recalls

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202517%
202412%
202322%
202211%
2021206%

Other parts of the 2021 Ford Mustang Mach E

Electrical system
155 complaintsForward collision avoidance
106 complaintsTransmission and drivetrain
53 complaintsOther or unknown
50 complaintsFuel system
49 complaintsVehicle speed control
37 complaintsBrakes
32 complaintsLane departure
31 complaintsEngine
17 complaintsSteering
15 complaintsBack-over prevention (rear camera)
8 complaintsBody and structure
7 complaints

← All problems reported for the 2021 Ford Mustang Mach E

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology