2021 Mercedes-Benz Sprinter 2500 Equipment Problems
- Complaints
- 2about this part
- Share
- 4%of 45 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the equipment of the 2021 Mercedes-Benz Sprinter 2500, 4% of the 45 complaints for this model year. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Following Jayco and Entegra instructions, I delivered my coach to Blue Compass RV. It has now been more than SIX MONTHS out of service. Jayco Pre-Authorization has denied the required battery replacement and referred me to the battery manufacturer, even though Entegra bulletins and recall procedures identify and correct the conditions that caused the damage. Completed Recall and TSB Work Approved by Entegra and Jayco · 22-075 (TSB) A/C Electrical Connection Instructions, September 2022. Replaces WAGO connectors. · 22-076 (TSB) Firefly Terminator G4 Tap Connector, September 2022. …”
NHTSA complaint #11709064, filed 2026-01“2021 mercedes benz sprinter cargo van. Consumer writes in regard to bluetooth system. The consumer stated the feature used to answer a cellphone via bluetooth was a safety hazard.”
NHTSA complaint #11414835, filed 2021-05Related recalls
- 22V073000Feb 9, 2022Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The gross vehicle weight rating (GVWR) may be improperly stated on…Covers: Mercedes-Benz Sprinter 2500 2021, Sprinter 1500 2021, Sprinter 3500 2021 +1 more
Related service bulletins
- 10251998Feb 1, 2024News channel update.
- 10251997Feb 1, 2024News channel update.
- 10251088Jan 4, 2024Recall Information.
- 10246041Oct 12, 2023Please see the atached documents related to the campaign listed above.
- 10218431Jul 12, 2022(SC) Replace VECI Label
- 10210157Mar 21, 2022Replace Tire and Loading Information Label Mercedes-Benz Sprinter vans. Mercedes NHTSA # 22V-073
- 10210400Mar 10, 2022Replace Tire and Loading Information Label
- 10208218Jan 25, 2022Tighten Spring Loaded Rear Step
- 10207182Jan 6, 2022Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean…
- 10205805Aug 19, 2021The MBUX multimedia system A26/17 only boots up as far as the
Equipment: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2021 | 2 | 4% |
| 2020 | 1 | 1% |
Other parts of the 2021 Mercedes-Benz Sprinter 2500
9 complaintsForward collision avoidance
9 complaintsBrakes
8 complaintsLane departure
7 complaintsOther or unknown
6 complaintsEngine
5 complaintsTransmission and drivetrain
5 complaintsBody and structure
4 complaintsFuel system
3 complaintsSeats
3 complaintsSteering
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaints
← All problems reported for the 2021 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology