2011 Ford Expedition Body and structure Problems
- Complaints
- 10about this part
- Share
- 14%of 71 total for the year
- Median mileage
- 48,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 10 complaints about the body and structure of the 2011 Ford Expedition, 14% of the 71 complaints for this model year. Where a mileage was given, the median is 48,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When washing my vehicle, I notice on the back door (the back end of the vehicle) paint missing. It is right where the handle to open the door. I can see the white material under the paint.. It is like it peeled right off or flaked off. This is in a couple other spots around the handle. I am looking for a recall but have not been sent one. Very disappointing.”
NHTSA complaint #10561856, filed 2014-01, 40,000 miles“On 8/21/17, the latching back window of our 2011 Ford Expedition blew out while my husband was parking on a private lot. We did not hit anything, and the glass blew out, not in. Fortunately no one was in the path of the flying glass. Ford refuses to reimburse us for its replacement.”
NHTSA complaint #11024170, filed 2017-09, 100,000 miles“Winter 2019, passenger side door would not stay closed. Appears to only happen when temperatures are below freezing. Started to happen on drivers side a day later. I've noticed water inside on the sill plate of the vehicle after it rains. I suspect water is making it's way into the door. The issue has returned. Tried to get warranty repairs from original dealership but has gone unanswered. Appears this is a know issue and repairs are covered by an extended warranty. Which I did not get. Working with bbb and Ford corporate on that issue. The passenger door was not fixed either.”
NHTSA complaint #11288162, filed 2019-12, 55,000 miles“Aluminum lift gate paint is cracking and peeling simiar to all other years of Expedition. Previous and post years continue to have the same issue. Not a fluke or one off in paint preparation defects.”
NHTSA complaint #11195274, filed 2019-04, 76,000 miles“Drivers retractable running board malfunctions going up and extending. The running board has stopped midway during extension and have caused occupants to fall due to the running board suddenly collapsing to normal height with weight of the occupant on the running board. Retraction of the running boards is rough and may take several attempts to retract. The vehicle is well maintained by the dealership. There are no lubrication points to enable maintenance of the running boards. At this time the running boards are turned off and are in the retracted position. …”
NHTSA complaint #11328022, filed 2020-06, 65,000 milesRelated service bulletins
- 11029052Feb 24, 2026Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing…
- 10177863Jul 13, 2020This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit…
- 10156863Feb 7, 2019Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without…
- 10155551Feb 7, 2019Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without…
- 10095102Jan 4, 2017Some 2011-2016 expedition and navigator vehicles may exhibit a rattle noise from the roof opening panel shield while driving over bumps. Follow the service procedure steps to…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 5% |
| 2024 | 5 | 6% |
| 2023 | 4 | 6% |
| 2022 | 13 | 11% |
| 2021 | 11 | 5% |
| 2020 | 22 | 5% |
| 2019 | 16 | 3% |
| 2018 | 13 | 3% |
| 2017 | 6 | 2% |
| 2016 | 3 | 1% |
| 2015 | 8 | 5% |
| 2014 | 6 | 8% |
| 2012 | 15 | 13% |
| 2011 | 10 | 14% |
| 2010 | 10 | 17% |
| 2009 | 7 | 25% |
| 2008 | 34 | 23% |
| 2007 | 9 | 4% |
| 2006 | 19 | 6% |
| 2005 | 15 | 5% |
| 2004 | 24 | 8% |
| 2003 | 32 | 5% |
| 2002 | 14 | 4% |
| 2001 | 25 | 4% |
| 2000 | 47 | 5% |
| 1999 | 20 | 2% |
| 1998 | 25 | 3% |
| 1997 | 38 | 4% |
Other parts of the 2011 Ford Expedition
21 complaintsEngine
11 complaintsOther or unknown
8 complaintsSeats
8 complaintsElectrical system
7 complaintsVehicle speed control
7 complaintsFuel system
4 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsWheels
3 complaintsEngine cooling
2 complaintsLatches, locks and linkages
2 complaintsAir bags
1 complaints
← All problems reported for the 2011 Ford Expedition
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology