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SuspensionPart report

2020 Ford F-150 Suspension Problems

Complaints
10about this part
Share
1%of 742 total for the year
Median mileage
21,300miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 10 complaints about the suspension of the 2020 Ford F-150, 1% of the 742 complaints for this model year. Where a mileage was given, the median is 21,300 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Drive mode malfunction message appears in message center. Vehicle cannot chance drive modes, suspension stiffens up, and engine will go into low power mode or completely stalls. Message has randomly appeared about 6 times now. First error message appeared on first day of ownership at 118 miles. Vehicle currently has 1600 miles. 6th incident happened 2 days ago.”

NHTSA complaint #11327860, filed 2020-06, 118 miles

“While backing out of a residential driveway, While turning the steering wheel the Right front wheel caught the edge of the curb and had a catastrophic failure of the right front upper ball joint. Wheel and knuckle collapsed under the wheel well. The vehicle is new with 8600 miles on it. While removing the wheel in order to tow it, found there was no torque nut on the balljoint stud. It was transported to a certified Ford dealership where it is being evaluated for repairs. Suspension, steering, alignment, sensors are non operational and damaged. …”

NHTSA complaint #11420468, filed 2021-06, 8,600 miles

“At 20,000 mile my 2020 f150 has a horrific freaking noise coming from the passenger side lower control arm. It was aligned at ford dealership 10,000 miles ago. I did check the nut and bolt to confirm they were tight. It is obvious via witness marks that the bolt is moving and removing the frame powder coating. This noise is ridiculous and I’m concerned it causing further damage.”

NHTSA complaint #11490503, filed 2022-10

“After completing a 200-mile highway drive with my family in the vehicle, I performed a routine visual inspection of the undercarriage. During this inspection, I immediately noticed that one of the front coil springs appeared to be off-center in relation to the shock assembly. Upon closer examination, I discovered that both front coil springs had shifted significantly out of position. Even more alarming, the coil spring on the passenger side had a complete fracture—it was fully cracked through. …”

NHTSA complaint #11660141, filed 2025-05

“With 72,000 miles the driver's side spring broke just setting in our driveway. Unknown to my wife who drove it 7 miles to work with a broken suspension spring. Within 200 miles the other spring broke on the passenger front while going down the road. Didn't hit a bump and was going straight. This one also snapped with no notice and i had visually inspected it days before. We were going 15-20 mph when it broke and were able to safely pull off the road. Unheard of them breaking when the vehicle is only driven on the paved roadways and not off used off road. …”

NHTSA complaint #11663357, filed 2025-05

Suspension: other model years

YearComplaintsShare of year
202511%
202432%
202382%
2022142%
2021131%
2020101%
2019111%
2018231%
2017121%
2016181%
2015111%
2014101%
2013201%
2012191%
2011141%
2010162%
200941%
2008113%
2007163%
2006254%
2005494%
20041186%
2003143%
2002202%
2001353%
2000414%
1999434%
199813210%
19972047%
1996216%
1995447%
1994416%
1993254%
199292%
199141%
199062%
198952%
198843%
198612%
1985311%

Other parts of the 2020 Ford F-150

Transmission and drivetrain
360 complaints
Engine
130 complaints
Electrical system
89 complaints
Other or unknown
88 complaints
Visibility (wipers, defrost, mirrors)
63 complaints
Forward collision avoidance
24 complaints
Brakes
23 complaints
Body and structure
22 complaints
Vehicle speed control
17 complaints
Back-over prevention (rear camera)
16 complaints
Fuel system
14 complaints
Engine cooling
11 complaints

← All problems reported for the 2020 Ford F-150

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology