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Visibility (wipers, defrost, mirrors)Part report

2020 Ford F-150 Visibility (wipers, defrost, mirrors) Problems

Complaints
63about this part
Share
8%of 742 total for the year
Median mileage
21,000miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 63 complaints about the visibility of the 2020 Ford F-150, 8% of the 742 complaints for this model year. Where a mileage was given, the median is 21,000 miles. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“On april 21, 2021, at 09:10 I parked my 2020 f150 xlt sport in my work parking lot. The truck was locked and unoccupied. At 16:10, I approached the vehicle from the front on the driver side. As I neared the back door to place my items inside, I noticed glass shards on the edge of the truck bed. I proceeded to unlock and open the rear door and noticed an approx. 8 inch by 2 inch gash on the right rear sedentary window, the entire stationary rear glass was spider shattered . The glass shards were in the bed of the truck and along the rim of the bed edges. …”

NHTSA complaint #11413312, filed 2021-04, 5,464 miles

“This vehicle, which is otherwise required to have one, was delivered for lease with an inoperative backup camera on august 24, 2020. The camera is on back order from the manufacturer. It was disclosed to me that multiple vehicles from this manufacturer were experiencing problems but were still being sold as new vehicles.”

NHTSA complaint #11361032, filed 2020-09, 24 miles

“The rear window defroster came on for the first time in cold weather and within 10 minutes, the rear windshield shattered while in motion on a city street. My kids were in the back seat. Ford is not offering to cover the damage under the warranty or even investigate the issue. The truck has 2100 miles on it.”

NHTSA complaint #11364423, filed 2020-10, 2,100 miles

“Truck is brand new, odometer reads 310 miles. Windshield wiper motor broke first time I was trying to drive in the rain. Motor needs to be replaced. Vehicle was in motion, visibility was extremely limited. This was super dangerous due to driving curvy country back roads.”

NHTSA complaint #11329411, filed 2020-06, 300 miles

“While backing up, the green yellow and red lines are gone on the back up camera.so cannot tell the distance before backing into something and the beeper no longer is heard warning you when you are getting close..”

NHTSA complaint #11390225, filed 2021-01, 4,000 miles

Related recalls

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202566%
202463%
2023287%
2022468%
202113113%
2020638%
2019363%
2018844%
2017534%
20161447%
2015976%
20141429%
20131906%
20121297%
20111477%
201019323%
200952%
2008123%
200751%
2006193%
200526824%
200486343%
2003205%
2002304%
2001252%
2000273%
1999838%
1998665%
19971485%
199641%
199581%
1994152%
199381%
199220%
199121%
199031%
198942%
198886%
198612%
1983110%

Other parts of the 2020 Ford F-150

Transmission and drivetrain
360 complaints
Engine
130 complaints
Electrical system
89 complaints
Other or unknown
88 complaints
Forward collision avoidance
24 complaints
Brakes
23 complaints
Body and structure
22 complaints
Vehicle speed control
17 complaints
Back-over prevention (rear camera)
16 complaints
Fuel system
14 complaints
Engine cooling
11 complaints
Latches, locks and linkages
11 complaints

← All problems reported for the 2020 Ford F-150

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology