2010 Ford Fusion Problems
Compared with other Ford Fusion years
More complaints than typical for this model
100/100 7.6× a typical year · 50 = typical
- Complaint rate is 7.6× that of a typical Ford Fusion year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 559 of its 5,131 complaints were filed by the end of 2012.
- Most reported problem: Power steering assist fault / loss of steering assist (1,399 complaints, median 100,000 mi).
- 3 recalls with a do-not-drive warning, 11 in total. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with fewer complaints than typical and no open NHTSA investigation: 2008
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 5,131filed with NHTSA
- Median mileage
- 72,000miles, 4,009 complaints with mileage
- Recalls
- 113 do-not-drive
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
- NHTSA crash rating
- —overall rating starts with 2011 models
- EPA fuel economy
- 25 mpgcombined, 2.5L 4-cyl FWD · 22 city / 31 hwy
Sources: NHTSA records for the 2010 Ford Fusion (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
What owners report
Owners of the 2010 Ford Fusion most often write about losing power steering assist and about brake pedals that travel to the floor, both of which typically appear well past 80,000 miles rather than when the car was new. Complaints describe the failures as sudden and often intermittent, clearing after a restart, with dealers frequently quoting a steering gear or ABS hydraulic control unit replacement. Many owners note that later model years received recalls for similar symptoms and ask why this year was not included.
- Steering
Power steering assist fault / loss of steering assist
- 1,399 complaints (27%)
- median 100,000 mi at 8.0 yrs old (1188 state mileage)
- 40 mention a crash, fire or injury
- owner-quoted repair $1,800 (median of 207 quotes)
- filed 2010–2026
Owners describe a chime and a 'Power Steering Assist Fault' or 'Service Power Steering Now' message, often together with a Service AdvanceTrac warning, followed by the steering wheel becoming very hard to turn. Some report the assist returning after the car is shut off and restarted, others find it stays out. Complaints say dealers diagnosed the electronic steering rack or an internal sensor and quoted replacement costs; several owners note that later model years were recalled for a similar symptom while their car was not covered. Mostly reported between roughly 60,000 and 170,000 miles, frequently at start-up, in parking lots, or at low speed, and sometimes intermittently.
What to check: On a test drive, start the car and watch for the power steering and AdvanceTrac messages, and try turning the wheel from a stop. Ask whether the steering gear or EPAS module has ever been replaced and keep the receipts, since a remanufactured gear is available according to a service bulletin.
2 excerpts from owner complaints in NHTSA records
“Lost power steering assist while driving in a parking lot. The message center displayed power steering system fault . Instantaneous loss of power steering while driving is extremely dangerous. I was lucky enough to be traveling at a low speed in a parking lot. I seriously hope Ford will issue a recall and repair our vehicles.”
NHTSA complaint #11310019, filed 2020-02, 130,000 miles“''power steering assist fault'. The power steering in my vehicle was rendered completely useless. Fortunately this occurred when I started my car in the morning instead of mid-drive which could have been catastrophic as the car is essentially impossible to steer effectively without power steering.”
NHTSA complaint #11407556, filed 2021-04, 140,166 miles - Brakes
Brake pedal sinks to the floor / ABS hydraulic control unit
Mentioned in 22 of 60 sampled complaints
Complaints describe the brake pedal dropping to the floorboard with little warning, sometimes after an ABS event on ice, snow, or a pothole, and braking returning to normal after the car is shut off and restarted. Several owners say a shop diagnosed a failed ABS hydraulic control unit or a sticking ABS valve, and some had the unit replaced and still saw the problem return. A number of complaints reference the ABS control unit recall and note their vehicle was not included by VIN or build date. Usually reported between about 50,000 and 190,000 miles, often after hard braking, on slippery or uneven surfaces, or on the first stop after a cold start.
Recall 19V9040001 related service bulletin
What to check: Ask whether the ABS hydraulic control unit has been replaced and whether the car was ever checked under the ABS control unit recall. During a test drive, brake firmly on a quiet road and note whether the pedal stays firm or sinks toward the floor.
2 excerpts from owner complaints in NHTSA records
“We were driving and the lights on the dash was flashing and I could not stop the car. The brake pedal went straight to the floor. I had to shut the vehicle off and back on. Drove it home and parked it. My wife drove it a few months later and had the same experience.”
NHTSA complaint #11362797, filed 2020-10, 130,000 miles“My cars back brakes locked up destroying my back calipers pads and rotors. I was able to get the to the shop and the informed me that the ABS module was malfunctioning and caused this damage. With some research I found out that Ford issued a recall for this specific problem for every Ford Fusion up to 07/09 my car was manufactured 10/09 and not included in the recall. This issue is the exact same as what they recalled by my VIN was not included.”
NHTSA complaint #11326030, filed 2020-05, 174,000 miles
Buying note. These cars are often well past 100,000 miles, so budget for the two most common repairs: the electronic steering gear and the ABS hydraulic control unit. Check steering and braking behavior on a cold start and after a hard stop, smell for fuel after refueling, and ask for service records showing whether the steering gear, ABS unit, and left halfshaft seal have been addressed.
Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.
NHTSA recorded 5,131 consumer complaints for the 2010 Ford Fusion. 4,009 of the complaints include a mileage, and 28% of those were filed for vehicles with under 50,000 miles; the median is 72,000 miles. Of all complaints, 122 involved a crash, 9 a fire, 74 an injury, 1 a death, according to the filers. NHTSA lists 11 recall campaigns (3 marked do-not-drive) and 56 technical service bulletins for this model year. Compared with the other 12 Ford Fusion model years that have at least 25 complaints and are old enough to compare, this one scores 100 out of 100, where 50 is a typical year for the model (more complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Steering1,662 32%
- Transmission and drivetrain894 17%
- Vehicle speed control793 15%
- Fuel system705 14%
- Engine700 14%
- Air bags591 12%
- Brakes548 11%
- Electrical system324 6.3%
- Other or unknown146 2.9%
- Electronic stability control144 2.8%
Also reported: Wheels (143), Engine cooling (93), Body and structure (87), Seats (34), Suspension (34), Visibility (wipers, defrost, mirrors) (25), Latches, locks and linkages (19), Tires (18), Equipment (17), Exterior lighting (13), Seat belts (9), Forward collision avoidance (8), Lane departure (3), Back-over prevention (rear camera) (2).
Example complaints
Steering: “Electronic power steering failed while driving and without warning. Almost crashed, as the steering failed just as I was taking a turn. 1800 repair. I have had the car for a year, it has 86000 miles on it and it is junk. I am more concerned with the fact that I nearly crashed than the money (although I don't have the money to repair it)”
NHTSA complaint #11404321, filed 2021-03, 86,000 milesTransmission and drivetrain: “Advancetrac came on and also service power steering now came up steering is now hard I check the recalls on this site yesterday went to a Ford dealer the said their where no recalls I came home and refreshed the page an now it says that theirs 0 recalls.. I am unaware of what's going on... Please get back to me this is my only vehicle I have to get to work....steering is hard n it's a hassle drive it”
NHTSA complaint #11399079, filed 2021-03, 195,000 milesVehicle speed control: “Takata recall- my car stalls and doesnt turn all the way. If I slow down or stop the car will give out I got a diagnostic done three times and three different things came up and I got all the fix but it still do the same thing I see other people that have the same car have the same problem I was on the expressway when this did this this is very dangerous”
NHTSA complaint #10909862, filed 2016-09, 12,222 milesFuel system: “Filled car with gas a couple of weeks after replacing canister purge valve began to smell fuel. I took the car into the dealer on 14 december 2018 for the air bag recall and asked to have the fuel smell checked. The technician told the tank was cracked and needs replacing. He showed me with the car on the rack that fuel was leaking from the top of the tank.”
NHTSA complaint #11161475, filed 2018-12, 150,000 milesMileage when problems were reported
28% of the 4,009 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 47,000 and 110,000 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2010 Ford Fusion. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Fusion · sedan FWD/AWD | not rated | 5 / 5 | — | — | 5 · 9.2% risk |
Ratings before the 2011 model year come from an older, less demanding test and are not comparable with ratings for 2011 and later.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2010 Ford Fusion version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Fusion AWD | 3.5L 6-cyl | 6-speed automatic | 17 | 24 | 19 | $3,550 |
| Fusion FWD | 2.5L 4-cyl | 6-speed automatic | 22 | 31 | 25 | $2,700 |
| Fusion FWD | 2.5L 4-cyl | 6-speed manual | 22 | 29 | 24 | $2,800 |
| Fusion FWD | 3.5L 6-cyl | 6-speed automatic | 18 | 27 | 21 | $3,200 |
| Fusion S FWD | 2.5L 4-cyl | 6-speed automatic | 23 | 34 | 27 | $2,500 |
| Fusion S FWD | 2.5L 4-cyl | 6-speed manual | 22 | 31 | 25 | $2,700 |
| Fusion AWD FFV | 3.0L 6-cyl · flex-fuel | 6-speed automatic | 18 | 25 | 21 | $3,200 |
| Fusion FWD FFV | 3.0L 6-cyl · flex-fuel | 6-speed automatic | 19 | 27 | 22 | $3,050 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- Air bags › Frontal › Passenger side › Inflator moduleCovers: Ford Fusion 2010–2012, Mustang 2010–2014, Lincoln MKZ 2010–2012 +5 more
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern…
- Air bags › Frontal › Passenger side › Inflator moduleCovers: Ford Fusion 2009–2010, Mustang 2009–2010, 2013, Mercury Milan 2009–2010 +4 more
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern…
- Air bags › Frontal › Passenger side › Inflator moduleCovers: Ford Fusion 2006–2011, Mustang 2005–2011, Lincoln Zephyr 2006–2011 +6 more
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang…
- 21V158000Mar 10, 2021Air bags › Frontal › Driver side › Inflator moduleCovers: Ford Fusion 2006–2012, Lincoln Zephyr 2006–2012, MKZ 2006–2012 +4 more
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant…
- 21V081000Feb 16, 2021Air bags › FrontalCovers: Ford Fusion 2008–2012, Mustang 2005–2014, Ranger 2004–2011 +5 more
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or…
- 19V904000Dec 18, 2019Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Control…Covers: Ford Fusion 2006–2010, Lincoln Zephyr 2006–2010, Mercury Milan 2006–2010 +1 more
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives…
See all 11 recalls for the 2010 Ford Fusion → · Check a VIN at nhtsa.gov/recalls
NHTSA investigations
- DP26004Anti-lock brake system (ABS) Malfunction Indicator Lamp (MIL) illuminatedClosed · Apr 9, 2026
- EA17004Power Steering FailureClosed · Nov 20, 2017
- PE16011Power Steering FailureClosed · Sep 28, 2016
- PE14030Electric power steering failureClosed · Oct 2, 2014
- EA12009Floor mat interference with acceleratorClosed · Dec 12, 2012
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 56 on record; the latest 10 are shown.
- 11029052Feb 24, 2026Other or unknown, Electrical system, Body and structure. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code…
- 10254138Apr 24, 2024Equipment. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should…
- 10250305Feb 8, 2024Engine cooling. When performing any transmission fluid change or topoff involving Motorcraft® Premium ATF, MERCON® V has replaced all versions of Motorcraft® Premium ATF and can be used going forward. Mixing…
- 10240415Jul 27, 2023Air bags. Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion and MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control…
- 10236689May 26, 2023Steering. Some 2010-2012 Fusion/Milan and 2011-2012 MKZ vehicles equipped with a 2.5L or 3.0L engine and electronic power assist steering (EPAS), a remanufactured replacement steering gear (MU2Z-3V504-ARM) is…
- 10234103Apr 7, 2023Transmission and drivetrain, Hybrid propulsion system…. Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation…
- 10209374Mar 28, 2022Air bags. Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control…
- 10205727Dec 7, 2021Brakes. Certain 2006-2010 Model Year Fusion/Milan/MKZ/Zephyr Vehicles Equipped with Anti-Lock Brake Systems DOT 3 Brake Fluid and Anti-Lock Brake System Function In some of the affected vehicles, customers…
- 10164508Aug 9, 2019Visibility (wipers, defrost, mirrors). Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash…
- 10160931May 10, 2019Transmission and drivetrain. On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the…
Other model years of the Ford Fusion
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2020 | 185 | 71,000 | 3 | 5 | 25 | 0 · Fewer | Rising |
| 2019 | 316 | 78,500 | 3 | 5 | 25 | 0 · Fewer | Rising |
| 2018 | 443 | 90,000 | 2 | 5 | 25 | 0 · Fewer | Rising |
| 2017 | 1,115 | 71,532 | 4 | 5 | 25 | 47 · Typical | Rising |
| 2016 | 1,650 | 78,000 | 13 | 5 | 28 | 74 · More | Stable |
| 2015 | 997 | 74,400 | 13 | 5 | 28 | 50 · Typical | Stable |
| 2014 | 1,333 | 75,000 | 19 | 5 | 27 | 59 · Typical | Stable |
| 2013 | 1,792 | 76,114 | 19 | 5 | 27 | 75 · More | Falling |
| 2012 | 2,517 | 74,450 | 5 | 4 | 24 | 100 · More | Falling |
| 2011 | 2,794 | 72,000 | 7 | 4 | 24 | 100 · More | Falling |
| 2010 | 5,131 | 72,000 | 11 | — | 25 | 100 · More | Falling |
| 2009 | 1,023 | 97,000 | 6 | — | 23 | 44 · Typical | Falling |
| 2008 | 1,353 | 98,000 | 5 | — | 23 | 20 · Fewer | Falling |
| 2007 | 1,064 | 85,000 | 4 | — | 23 | Not compared (before 2008) | Falling |
| 2006 | 730 | 76,000 | 4 | — | 23 | Not compared (before 2008) | Falling |
All Ford Fusion model years · Best and worst years by complaints
Frequently asked questions
What are the most common problems with the 2010 Ford Fusion?
Owners of the 2010 Ford Fusion most often write about losing power steering assist and about brake pedals that travel to the floor, both of which typically appear well past 80,000 miles rather than when the car was new. The issues reported most often: Power steering assist fault / loss of steering assist; Brake pedal sinks to the floor / ABS hydraulic control unit.
How many NHTSA complaints does the 2010 Ford Fusion have?
NHTSA recorded 5,131 consumer complaints for the 2010 Ford Fusion as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2010 Ford Fusion is reported most often?
Steering is named most often, in 1,662 complaints (32% of the total), followed by transmission and drivetrain with 894.
Has the 2010 Ford Fusion been recalled?
NHTSA lists 11 recall campaigns for this model year, 3 of them with a do-not-drive advisory. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2010 Ford Fusion get?
The EPA rates the 2010 Ford Fusion (Fusion FWD, 2.5L 4-cyl) at 25 mpg combined, 22 city and 31 highway, with an estimated annual fuel cost of $2,700 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2010 Ford Fusion reported?
Among the 4,009 complaints that include a mileage, the median is 72,000 miles and the middle half falls between 47,000 and 110,000 miles; 28% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.