2020 Jeep Grand Cherokee Lane departure Problems
- Complaints
- 3about this part
- Share
- 1%of 241 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the lane departure of the 2020 Jeep Grand Cherokee, 1% of the 241 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Purchased used 2020 Grand Cherokee at Christmas time 2023. Vehicle had 25640 miles on it. On April 24, 2024 while driving home maybe 2 miles from home, I was lucky not to crash when losing steering response.A Warning Message appeared on the Speedo, stating, “POWER STEERING UNAVAILABLE SERVICE REQUIRED “. 28K miles is about 2,400 miles driven to date. I drove straight home and made an appointment for service. …”
NHTSA complaint #11587084, filed 2024-05“I am reporting significant safety issues with my 2020 Jeep Grand Cherokee Limited X. The vehicle has repeatedly experienced failures in critical safety systems such as Adaptive Cruise Control (ACC), ParkSense, and Lane Departure, which randomly disable while driving, particularly in cold weather or after a restart. These failures compromise essential safety functions necessary for highway driving and parking. Additionally, I encountered a severe issue regarding the vehicle’s lack of over-voltage protection. …”
NHTSA complaint #11612956, filed 2024-09“My Jeep is a 2020, and I recently bought it last June as a certified preowned vehicle from a Jeep dealership. I was having electrical and fuse problems when my moon roof on the vehicle stopped working. Recently driving home at night, I lost all lights on the vehicle. Headlight, high beams, brake lights and turn signals, the lights do not work on the vehicle and I was driving in the complete dark. My gas tank also was having issues and it does not allow me to fill the tank because it thinks it is always “full” even though it is not. …”
NHTSA complaint #11557552, filed 2023-11Lane departure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 4 | 5% |
| 2024 | 11 | 4% |
| 2023 | 16 | 4% |
| 2022 | 8 | 3% |
| 2021 | 29 | 7% |
| 2020 | 3 | 1% |
| 2019 | 8 | 2% |
| 2018 | 7 | 1% |
| 2013 | 2 | 0% |
| 2012 | 1 | 0% |
| 2011 | 1 | 0% |
Other parts of the 2020 Jeep Grand Cherokee
74 complaintsOther or unknown
64 complaintsEngine
50 complaintsTransmission and drivetrain
39 complaintsFuel system
21 complaintsAir bags
17 complaintsVehicle speed control
15 complaintsBrakes
13 complaintsSteering
13 complaintsForward collision avoidance
9 complaintsBack-over prevention (rear camera)
8 complaintsBody and structure
8 complaints
← All problems reported for the 2020 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology