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SeatsPart report

2011 Ford Edge Seats Problems

Complaints
12about this part
Share
1%of 1,803 total for the year
Median mileage
62,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 12 complaints about the seats of the 2011 Ford Edge, 1% of the 1,803 complaints for this model year. Where a mileage was given, the median is 62,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“When accelerating, you can feel the drivers and/or passenger front seat shift backward. When stopping, you can feel the drivers and/or passenger front seat shift forward. I have questioned this at the dealership without resolution. I can't find anything that will allow me to tighten down the seats. I don't feel this extra play in the seat is safe in the event of a wreck.”

NHTSA complaint #11202740, filed 2019-04, 67,000 miles

“We have had a problem with our Ford EDGE going into limp mode while driving. Luckily it has been at low speeds so we were able to pull over and turn off vehicle. Il when this problem happens, it idles very roughly and it like it loses its mind. You cannot accelerate and a wrench pops up on the dash. When you turn off vehicle and turn it back on, it's fine.”

NHTSA complaint #10700964, filed 2015-03, 26,000 miles

“On june 24, 2015 the dealership service department had to replace the seat track on the drivers side. It was stuck in the up position and would grind when you tried to move it with the power switch. Now 2/1/2018 the drivers side seat is not secure and it rocks when you accelerate and braking. Ford service department informed me today that the track needs to be replaced again. Cost to me would be $1,640.00. A quick scan of the Ford EDGE forum indicated at least 18 reports of the same problem. To me this is a serious safety concern and should be fixed by the Ford motor company. …”

NHTSA complaint #11066476, filed 2018-02, 78,000 miles

“The head rests on the new Ford EDGE that I recently purchased are so large and lean so far forward that they make it very uncomfortable and dangerous to drive. They are so bad that some owners of new Ford products are just removing the head rests creating a real safety hazard . I have contacted Ford several times with out satisfaction. Our local police department has remove the head rests from ther new expolorer. Do we wait until someone get hurt or killed or do we take a very hard look at them now? I have tried to reverse mine but then you just as well remove them. …”

NHTSA complaint #10411803, filed 2011-07, 25 miles

“Door indicator light stay on interior lights stay on indicating that the driver side door is open when door is shut.lights pop on at any rate of speed scary and extremely dangerous passenger side seat doesn't move at all sometimes the whole screen will go a dime white and blank during any rate of speed. Extremely dangerous”

NHTSA complaint #11187232, filed 2019-03, 140,000 miles

Seats: other model years

YearComplaintsShare of year
202437%
202221%
202111%
202010%
201840%
201720%
201561%
2014123%
2013141%
201250%
2011121%
2010101%
200921%
200850%
200740%

Other parts of the 2011 Ford Edge

Electrical system
687 complaintsBrakes
308 complaintsBody and structure
274 complaintsOther or unknown
257 complaintsExterior lighting
187 complaintsEngine
179 complaintsTransmission and drivetrain
172 complaintsVehicle speed control
88 complaintsLatches, locks and linkages
83 complaintsFuel system
78 complaintsElectronic stability control
43 complaintsSteering
29 complaints

← All problems reported for the 2011 Ford Edge

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology