2011 Ford Edge Latches, locks and linkages Problems
- Complaints
- 83about this part
- Share
- 5%of 1,803 total for the year
- Median mileage
- 54,734miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 83 complaints about the latches, locks and linkages of the 2011 Ford Edge, 5% of the 1,803 complaints for this model year. Where a mileage was given, the median is 54,734 miles. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The door ajar light has been coming off and on even when the door is shut. Sometimes 5-10 closings will shut the door ajar light off. Most of the time my door ajar light stays on. Which keeps my interior lights on at nighttime. Also not sure my car locks completely as the car honks twice quickly when I try to lock using the wireless locking device. Very frustrating, and for the money they charge for Ford cars, don't think this should be a problem. …”
NHTSA complaint #10579709, filed 2014-04, 60,000 miles“My door locks on the driver's side of my 2011 Ford EDGE limited model are malfunctioning. When you try to unlock the door either with the touch door sensors or the remote, the locks sounds like a machine gun. Also, sometimes the door will not lock. When Ford went in to replace the locking mechanism, they found out my driver's side window is starting to crack from the bottom up, so they have had my car at least a week now waiting on the glass, which is apparently an issue that is occurring on all of these Ford EDGE vehicles.”
NHTSA complaint #10485301, filed 2012-11, 20,000 miles“2011 Ford EDGE, I am the first owner and bought this car new. At approx 2000 miles after the 36k mile warranty expired the drivers door latch switch is messed up. The door will be shutand the system still shows it ajar which causes the interior light to stay on for 5 plus minutes. Even while driving the door closed and no warnings the switch will malfunction at night and cause the interior (white) lights to come on. This is a hazzard at night (safety)!!!! I have contacted the local Ford and they give me the run around and do not want to cover their defect!! …”
NHTSA complaint #10512566, filed 2013-05, 38,000 miles“Driver side door latch is not recognizing that the door is shut. Keeps saying door is ajar when it is clearly closed. As a result, I have to disconnect my battery every time I exit the vehicle to keep my battery from dying since the interior light stays on. When driving, the car door does not lock, the interior light stays on and the warning indicator incessantly beeps. Also, the awd went out on the vehicle in the middle of heavy traffic, causing me to have to stop in the middle of the road because I obviously couldn't accelerate. This has happened multiple times. …”
NHTSA complaint #10541774, filed 2013-09, 62,000 miles“The door latch switch is faulty and the door ajar light will not go out on the instrument panel. Apparently Ford refuses to recall the product. I believe this could lead to a dangerous situation if the door is really ajar and the door could open, drain the battery and when the door switch is malfunctioning, it states that the door is ajar and the doors will not lock.”
NHTSA complaint #10592755, filed 2014-05, 45,356 milesRelated recalls
- 10V516000Oct 27, 2010Ford is recalling certain model year 2011 edge and lincoln mkx vehicles manufactured from july 1, 2010, through october 8, 2010. These vehicles were shipped…Covers: Ford Edge 2011, Lincoln MKX 2011
Related service bulletins
- 10169994Dec 12, 2019Customer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage
- 10038944Apr 15, 2011Ford: some vehicles do not unlock using the intelligence access key or the integrated keyhead transmitter.
Latches, locks and linkages: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 5% |
| 2023 | 1 | 4% |
| 2022 | 4 | 3% |
| 2021 | 1 | 1% |
| 2018 | 2 | 0% |
| 2017 | 2 | 0% |
| 2016 | 3 | 0% |
| 2015 | 5 | 1% |
| 2014 | 7 | 2% |
| 2013 | 77 | 3% |
| 2012 | 39 | 3% |
| 2011 | 83 | 5% |
| 2010 | 3 | 0% |
| 2008 | 1 | 0% |
| 2007 | 3 | 0% |
Other parts of the 2011 Ford Edge
687 complaintsBrakes
308 complaintsBody and structure
274 complaintsOther or unknown
257 complaintsExterior lighting
187 complaintsEngine
179 complaintsTransmission and drivetrain
172 complaintsVehicle speed control
88 complaintsFuel system
78 complaintsElectronic stability control
43 complaintsSteering
29 complaintsVisibility (wipers, defrost, mirrors)
21 complaints
← All problems reported for the 2011 Ford Edge
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology