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Engine coolingPart report

2020 Chrysler Pacifica Engine cooling Problems

Complaints
3about this part
Share
2%of 173 total for the year
Median mileage
88,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the engine cooling of the 2020 Chrysler Pacifica, 2% of the 173 complaints for this model year. Where a mileage was given, the median is 88,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The contact owns a 2020 Chrysler Pacifica. The contact stated while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced a rough start-up. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that coolant had intruded into cylinder #3 and recommended that the engine be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 88,000.”

NHTSA complaint #11614043, filed 2024-09, 88,000 miles

“The contact owns a 2020 Chrysler Pacifica. The contact stated that while his wife was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the wiring harness that controlled the flaps for the coolant and the radiator needed to be replaced. The vehicle was repaired. The contact stated that the failure was a known issue. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.”

NHTSA complaint #11596509, filed 2024-06, 35,000 miles

“The contact owns a 2020 Chrysler Pacifica. The contact stated while driving 60 MPH, the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the shock absorbers, radiator, and brake discs needed to be replaced. The vehicle was repaired; however, the failure persisted. On another occasion, the vehicle seized to function as needed. The contact took the vehicle to the independent mechanic and the vehicle was diagnosed with timing chain failure. …”

NHTSA complaint #11653534, filed 2025-04, 161,500 miles

Related service bulletins

Engine cooling: other model years

YearComplaintsShare of year
202210%
202032%
201921%
201830%
2017141%
20081111%
20073310%
200610114%
200521117%
200411713%

Other parts of the 2020 Chrysler Pacifica

Electrical system
66 complaints
Engine
53 complaints
Transmission and drivetrain
39 complaints
Steering
32 complaints
Other or unknown
19 complaints
Fuel system
10 complaints
Seats
6 complaints
Brakes
5 complaints
Forward collision avoidance
5 complaints
Vehicle speed control
5 complaints
Visibility (wipers, defrost, mirrors)
5 complaints
Air bags
4 complaints

← All problems reported for the 2020 Chrysler Pacifica

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology