2013 Ford Fusion Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 29about this part
- Share
- 2%of 1,792 total for the year
- Median mileage
- 44,298miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 29 complaints about the visibility of the 2013 Ford Fusion, 2% of the 1,792 complaints for this model year. Where a mileage was given, the median is 44,298 miles. 2 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving in a light snow storm the windshield wipers stopped working. I tried to push down on the stalk to get them to work once and then tried to push it up to get to a set speed and nothing worked. About 3-5 minutes later they came on, wiped 3 times and then stopped again. This happened 3 times on my 30 minute drive. This intermittent issue could be very dangerous if the storm was worse. I was driving 45 MPH.”
NHTSA complaint #11389969, filed 2021-01, 84,000 miles“Wiper motors stopped working out of nowhere. I took the vehicle to Ford and they simply want me to pay to replace them. I could not afford at the time and told them to hold off on the repair. They did something for free that caused them to work for another month but are not working again. Ford refuses to investigate this, and sees it as my own personal problem. I see this is a major safety issue that should be looked into.”
NHTSA complaint #11386588, filed 2021-01, 105,000 miles“The windshield wiper motors and mounts became loose after only 30,000 miles and now the wipers skip and do not clear the windshield off when it is raining. This happens whether the car is moving or not. I changed wipers 4 times until I took it to a body shop where they determined the cause. Whenever it rains, I have severely limited visibility. I cannot get it fixed because it costs too much.”
NHTSA complaint #10863104, filed 2016-05, 30,000 miles“I took my 2013 Ford Fusion (then still under warranty) to the dealer in september 2014 because my wipers were sometimes bouncing/ vibrating (at times violently) when the vehicle was running, and would hesitate intermittently as they moved across the windshield. They claimed they could not duplicate the problem and dismissed it. They claimed they didn't know what it was. I videotaped the problem shortly after I picked-up the car and shared the youtube link with the dealer. …”
NHTSA complaint #10818897, filed 2016-01, 57,000 miles“Please note, this form would not allow me to select wipers as the affected part. The only option that appeared was wheels. Please correct if possible. While driving, snow that had accumulated on the roof of the car slid on the windshield. The motion of the wipers pushed the snow down and towards the center of the windshield. The snow prohibited the wipers to move in either direction causing me to not be able to see the road. …”
NHTSA complaint #10495228, filed 2013-01, 350 milesRelated service bulletins
- 10181933Oct 21, 2020This article supersedes 17-2225 to update the vehicle model years affected and Service Procedure. Some 2013-2014 Fusion and 2013-2020 MKZ vehicles may exhibit unintended exterior…
- 10164508Aug 9, 2019Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in…
- 10127398Nov 9, 2017Some 2013-2014 Fusion and 2013-2018 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector…
- 10108997Apr 20, 2017Some 2013-2014 Fusion and 2013-2017 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector…
- 10091135Jun 14, 20162013-2016 fusion - window switch bezel warped or does not sit flush - ebony/piano black
- 10057834Jul 1, 2015Ford: no service action is recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter…
- 10058437May 1, 2015Lincoln/ford: some vehicles, parked overnight, will experience interior condensation on windshield or windows and not able to select menu climate control items or instrument…
- 10052194Jun 17, 2013Ford: see document search button for owner letter. In some vehicles, a wrinkle condition around moon roof opening is due to a thermal expansion on glue, and other bonded…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 1 | 1% |
| 2019 | 2 | 1% |
| 2018 | 1 | 0% |
| 2017 | 14 | 1% |
| 2016 | 26 | 2% |
| 2015 | 18 | 2% |
| 2014 | 29 | 2% |
| 2013 | 29 | 2% |
| 2012 | 11 | 0% |
| 2011 | 14 | 1% |
| 2010 | 25 | 0% |
| 2009 | 3 | 0% |
| 2008 | 4 | 0% |
| 2007 | 15 | 1% |
| 2006 | 8 | 1% |
Other parts of the 2013 Ford Fusion
389 complaintsEngine
386 complaintsTransmission and drivetrain
281 complaintsOther or unknown
190 complaintsBody and structure
164 complaintsElectrical system
160 complaintsFuel system
141 complaintsAir bags
101 complaintsSeat belts
100 complaintsLatches, locks and linkages
85 complaintsBrakes
73 complaintsEngine cooling
72 complaints
← All problems reported for the 2013 Ford Fusion
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology