2021 Mercedes-Benz Sprinter 2500 Back-over prevention (rear camera) Problems
- Complaints
- 1about this part
- Share
- 2%of 45 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 1 complaints about the back-over prevention of the 2021 Mercedes-Benz Sprinter 2500, 2% of the 45 complaints for this model year. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2021 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA Campaign Number: 21V411000 (Electrical System, Back Over Prevention) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”
NHTSA complaint #11429298, filed 2021-08Related recalls
- 22V281000Apr 27, 2022Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display…Covers: Mercedes-Benz Sprinter 2500 2019–2021, Sprinter 3500 2019–2021, Sprinter 1500 2019–2021 +5 more
Related service bulletins
- 10217594Jun 29, 2022(RC)Update Rear View Camera Software
- 10186143Dec 3, 2020Various complaints in connection with reversing camera, fault code FR8
Back-over prevention (rear camera): other model years
Other parts of the 2021 Mercedes-Benz Sprinter 2500
9 complaintsForward collision avoidance
9 complaintsBrakes
8 complaintsLane departure
7 complaintsOther or unknown
6 complaintsEngine
5 complaintsTransmission and drivetrain
5 complaintsBody and structure
4 complaintsFuel system
3 complaintsSeats
3 complaintsSteering
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaints
← All problems reported for the 2021 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology