2019 Mercedes-Benz Sprinter 2500 Back-over prevention (rear camera) Problems
- Complaints
- 1about this part
- Share
- 1%of 68 total for the year
- Median mileage
- 24,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 1 complaints about the back-over prevention of the 2019 Mercedes-Benz Sprinter 2500, 1% of the 68 complaints for this model year. Where a mileage was given, the median is 24,000 miles. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while driving at various speeds, the MBUX multimedia system became inoperable resulting in the rear-view camera not functioning as designed. Upon investigation, the contact associated the failure with NHTSA campaign number: 21V411000 (Electrical System, Back Over Prevention). The vehicle was diagnosed and repaired; however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 24,000.”
NHTSA complaint #11427071, filed 2021-07, 24,000 milesRelated recalls
- 22V281000Apr 27, 2022Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display…Covers: Mercedes-Benz Sprinter 2500 2019–2021, Sprinter 3500 2019–2021, Sprinter 1500 2019–2021 +5 more
- 21V077000Feb 17, 2021Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system…Covers: Mercedes-Benz Sprinter 2500 2019–2020, Sprinter 3500 2019–2020, Sprinter 1500 2019–2020 +5 more
Related service bulletins
- 10217594Jun 29, 2022(RC)Update Rear View Camera Software
- 10186143Dec 3, 2020Various complaints in connection with reversing camera, fault code FR8
- 10181189Sep 9, 2020Retrofitting of reversing camera - help lines/guide- lines are not displayed or are displayed incorrectly
Back-over prevention (rear camera): other model years
Other parts of the 2019 Mercedes-Benz Sprinter 2500
15 complaintsTransmission and drivetrain
14 complaintsBrakes
9 complaintsElectrical system
9 complaintsOther or unknown
9 complaintsEngine
5 complaintsForward collision avoidance
4 complaintsVehicle speed control
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsElectronic stability control
3 complaintsSeat belts
3 complaintsAir bags
2 complaints
← All problems reported for the 2019 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology