2020 Ford Edge Air bags Problems
- Complaints
- 5about this part
- Share
- 2%of 328 total for the year
- Median mileage
- 21,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the air bags of the 2020 Ford Edge, 2% of the 328 complaints for this model year. Where a mileage was given, the median is 21,000 miles. 3 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving down the road, coming around a bend and then I was in bushes with a tree in the hood of my car. The car was slanted in an embankment. The driver could not get out of the door they crawled over to the passenger side and got out of the vehicle. The car was wedged between two trees. The airbags never deployed on this front impact accident.”
NHTSA complaint #11604861, filed 2024-07“We were driving my 2020 Ford Edge when my vehicle and another vehicle collided. The entire front end of my Ford was smashed in due to the force of the impact. We had to be extracted by the fire department, because we could not open the doors. My pre collusion alert system did not sound off; nor did the airbags deploy despite the rate of speed from the other car as we both entered the intersection. As a result of the airbags failing to deploy, my wife suffered injuries resulting in a trip to the ER. She is still treating with medical providers. …”
NHTSA complaint #11448750, filed 2022-01“The contact owned a 2020 Ford Edge. The contact stated that while driving 40 MPH for unknown reasons, she crashed head-on with an unknown Dodge. The steering air bag did not deploy. The top edge of the air bag was activated but did not fully deploy. The contact sustained injuries to the right side of the knee, back nerve, right shoulder, and neck, and permanent knee bruises, and medical attention was provided. There was no reported fire. A police report was filed. The vehicle was towed to a junkyard. The local dealer was not contacted. The vehicle was not diagnosed or repaired. …”
NHTSA complaint #11629829, filed 2024-12, 12,000 miles“Ford designed the vehicle with soy based insulation on the wires in the wiring harness, this attracts rodents which eat away at the wiring harness. Ford is aware of this but refuses to compensate or repair the damage. When the harness is compromised the tail lights, passenger airbag, passenger seatbelt and cross traffic warning indicators do not work. This presents multiple safety issues. The vehicle has been diagnosed by ford stating the damage was caused by rodents entering the passenger compartment through the outside vent of the heating system. …”
NHTSA complaint #11627338, filed 2024-11Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 3 | 7% |
| 2022 | 6 | 4% |
| 2021 | 1 | 1% |
| 2020 | 5 | 2% |
| 2019 | 2 | 0% |
| 2018 | 12 | 1% |
| 2017 | 11 | 1% |
| 2016 | 15 | 2% |
| 2015 | 10 | 1% |
| 2014 | 11 | 3% |
| 2013 | 20 | 1% |
| 2012 | 8 | 1% |
| 2011 | 12 | 1% |
| 2010 | 287 | 43% |
| 2009 | 132 | 51% |
| 2008 | 438 | 39% |
| 2007 | 330 | 33% |
Other parts of the 2020 Ford Edge
191 complaintsEngine
52 complaintsOther or unknown
50 complaintsElectrical system
25 complaintsForward collision avoidance
21 complaintsBack-over prevention (rear camera)
13 complaintsVisibility (wipers, defrost, mirrors)
13 complaintsVehicle speed control
12 complaintsSeat belts
11 complaintsFuel system
9 complaintsBrakes
8 complaintsBody and structure
6 complaints
← All problems reported for the 2020 Ford Edge
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology